10-09-2011, 08:38 PM
Join Date: Oct 2011
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| | Improve BES attachment Processing Speed
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I am trying to investigate an issue where attachment processing time (ie, the time it takes for the BES Server to convert and send attachments) is taking a long time.
Some attachments like txt files and PDF's download to our handhelds and display quickly, others like word documents etc, take a longer time (up to 1 minute) to be downloaded to the phone.
It seems quicker on wifif verses 3G obviously, but I suspect the server's performance could be better.
We are running BES 5.0.3 MR3 (Bundle 93)
Running on Server 2003 SP2 with 3.4GB of Ram and 4 CPU running at 1.8GHZ each (On VMware)
Running with a remote SQL instance
80 Handsets (various versions and models)
The server seems a bit sluggish at times, especially with the new Admin Interface. Could these issues be related?