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Old 02-02-2006, 11:32 AM   #1 (permalink)
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Default Problem syncing Outlook Contacts

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Hi All,

We've got the following setup:
  • MS Exchange 2003 SP1 running on Windows Server 2003 SP1
  • BES Server 4.0.3.11 running on a second Windows Server 2003 SP1
  • A mix of Outlook 2000 & Outlook 2003 clients
  • A mix of BB 7520 & 7100i handhelds
  • A mix of BB OSs on the handhelds
  • Public Folders contact folders that are synced to clients' personal contact folder using MS Outlook Pocket Contact Synchronizer, then synced to handhelds wirelessly (bidirectional)
  • One Public folder's contact items are based on a custom form created in Outlook 2003
What we've run into is that contacts that are created using Outlook 2000 in the Public Folder with the custom form are correctly synced to the Outlook clients, but are not synced to the BBs. Items created in any other folder are correctly synced all the way out to the BBs.

Has anyone else run into a similar situation and if so, what advice can you offer.

Thanks & Ciao
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Old 02-03-2006, 06:32 PM   #2 (permalink)
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BES can't pull any data out of public folders, at least that I know of. It's restricted to user mailboxes.
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Old 02-04-2006, 05:23 PM   #3 (permalink)
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This can only with third party software like:
http://blackberry-links.com/add2exch...cts-tasks.html

Regards,
Bob
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Old 02-06-2006, 01:46 PM   #4 (permalink)
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Hey guys, thanks fo the response. I know BES can't get data from Public Folders, hence our use of Outlook PCS. That does the trick with contacts, but it's manual and handles contacts only. Add2Exchange looks interesting; I'll have to check it out.

Thanks again for the replies.

Ciao
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Old 02-07-2006, 04:45 PM   #5 (permalink)
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Anyone ever see something like this in their BES sync log?

[36015] (02/07 15:29:49):{0x1384} [SYNC-SSession] UPDATE record has already been deleted. (user@domain.com:24, DS=Exchange, DB=Address Book, CmdId=1138044026)

Thanks & Ciao
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