BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-26-2011, 03:46 AM   #1 (permalink)
New Member
 
Join Date: Oct 2011
Location: Zurich,Switzerland.
Model: 9800
OS: XP
PIN: In my behind.
Carrier: Swisscom
Posts: 4
Post Thanks: 3
Thanked 0 Times in 0 Posts
Question New to BES admin help

Please Login to Remove!

Hello all,
My company has decided that iphones are not secure for the execs and are moving over to Blackberry's. we are a small company and will have 10 devices for starters.
I have been tasked with the whole set up and i need some pointers please.
We are running BES 5.0 and the device is 9800 Torch, all installed and ready to go except.... I have been tasked with the following;

Define the most secure phone configuration that lets users perform their business functions (and if it is needed different configurations for different business functions)

Email and Calendar are allowed, but web browsing must be blocked

Password policies must be defined

Define the processes to release a new Blackberry phone, wipe a lost Blackberry phone and replace a Blackberry phone (Any other process?)

Define security roles to perform the processes defined in the previous step

I know it is very generic, but this is because we have very generic requirements at the moment


I have tried training videos etc but i think i am in a blind panic now, can you help point me in the right direction please.
Offline  
Old 10-26-2011, 06:43 AM   #2 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default Re: New to BES admin help

Start by reading by the BES Administrators documentation from beginning to end.
Also strongly consider taking a BES Administrators class and/or webinar-type training sessions, if you can find them.
The tutorials and documents here are very good:
http://docs.blackberry.com/en/admin/...osoft+Exchange

You're asking "Generic" questions, but there are no generic answers. Solutions are quite specific to the environment you're working in.

The blind panic you feel now is only going to get worse until you receive some formal training and get more experienced with BES. You're probably not going to get that in this forum.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org

Last edited by penguin3107 : 10-26-2011 at 06:44 AM.
Offline  
The Following User Says Thank You to penguin3107 For This Useful Post:
yellowsisi (10-27-2011)
Old 10-26-2011, 01:39 PM   #3 (permalink)
New Member
 
Join Date: Oct 2011
Model: 9810
PIN: N/A
Carrier: AT&T
Posts: 9
Post Thanks: 1
Thanked 1 Time in 1 Post
Default Re: New to BES admin help

I don't use BES but if I were in your place, I'd contact tech support at BB and from what I heard, they are very helpful. Mind you, I have not had any experience with support other than sending them a quick question regarding a function on a 9810. They emailed me back within 24 hrs with the answer. Good luck and let us know how it's going.
Offline  
The Following User Says Thank You to JCHCIS For This Useful Post:
yellowsisi (10-27-2011)
Old 10-27-2011, 09:49 AM   #4 (permalink)
Thumbs Must Hurt
 
BB-Tech support's Avatar
 
Join Date: Apr 2010
Location: Ontario
Model: 9790
PIN: N/A
Carrier: Rogers
Posts: 162
Post Thanks: 0
Thanked 8 Times in 8 Posts
Default Re: New to BES admin help

U need to read
BlackBerry Enterprise Server Version: 5.0 Policy Reference Guide

here is link
http://btsc.webapps.blackberry.com/b...0%201743274108
__________________
Someone who likes to help
Offline  
The Following User Says Thank You to BB-Tech support For This Useful Post:
yellowsisi (10-28-2011)
Old 10-28-2011, 11:25 AM   #5 (permalink)
CrackBerry Addict
 
Join Date: Jan 2008
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 709
Post Thanks: 0
Thanked 8 Times in 8 Posts
Default Re: New to BES admin help

It's funny how our company has the exact opposite thought process when it comes to execs and iPhones <groan>
Offline  
Old 10-28-2011, 01:33 PM   #6 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,817
Post Thanks: 287
Thanked 305 Times in 287 Posts
Default Re: New to BES admin help

A friend of mine just wiped all idevices and bought BlackBerries to replace them. The security of ithings is becoming a joke.
__________________
unlock you phone here http://cellunlocker.net/blackberry-unlock.php
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Old 10-31-2011, 12:34 PM   #7 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default Re: New to BES admin help

@yellowsisi: Are you running the full BES or BES Express? With the full BES you have hundreds of policies, with BES Express only a few.

While I support the suggestion of taking courses and reading all the manuals, for a small setup, you could probably also start off with the IT policy templates that are built-in. Have a look at the

"Advanced Security with No 3rd Party Applications"

IT policy and start from there.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: New to BES admin help
Thread Thread Starter Forum Replies Last Post
Limiting BES Admin Access By OU jason331 BES Admin Corner 3 06-30-2008 08:00 AM
BES 4.1.5 - role based access vs domain admin access? slewis1972 BES Admin Corner 3 06-30-2008 07:37 AM
BENCHMARK your BlackBerry speed! Add your results here! Mark Rejhon General BlackBerry Discussion 271 03-12-2007 10:51 PM
The Saga of getting a BES data plan in the UK nm1213 General BlackBerry Discussion 3 09-03-2006 06:36 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.