11-16-2011, 09:22 AM
Join Date: Jan 2006
Location: Braselton, Georgia
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| | Re: BBCS feedback
I was on BlackBerry Cloud Service for a few weeks, and in that time I experienced multiple activation issues. Tech support was very slow to respond, although they did make an effort to help. The Microsoft Office service (which includes Exchange Online) is a fantastic suite of hosted products, and I will be moving the office to them in January (when the BBCS leaves beta). But as far as BBCS goes, I had to pull the plug for now. It's a beta product and should not be used in a mission critical environment.
One thing to note: if anyone wants to try the BBCS, you must have an enterprise level plan with Office 365. The minimum plans that qualify are either Office 365 E1 or Exchange Online Plan 1. Any plans below those levels will not support BBCS. I know from experience.
I will say this: the level of control given to the end user (Administrator) for both Office 365 and BBCS is incredible. I had significantly more control over Exchange and the BlackBerry with Office 365 than I do with a traditional hosted Exchange provider. Really amazing. The BBCS is a "mini" BES complete with policy administration (although a limited set of the policies available in the full BES solution).
Semper Fi 3/2/2
"Wow" is now overused. Therefore, I will use "Magic bananas" instead.
Last edited by ifonline : 11-16-2011 at 09:27 AM.