Someone did not put a check mark in the Besadmin "password never expries" box in AD. The password expired, so I have reset the password in AD back to original, unlocked the account and made sure the password doesn't expire.

I can log in the the BES server using Besadmin and the password without any issues, however when I tried to connect to BES it tells me the the domain, username, or password is incorrect.

I have restarted the BES services and tried it again, it fails again... What am I missing here?

Thanks
Andrew

I would do this

KB13909-How to change the password for the BlackBerry administration account