BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-23-2011, 10:51 AM   #1 (permalink)
New Member
 
Join Date: Nov 2011
Model: 8900
PIN: N/A
Carrier: Vodafone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8900 messages in inbox

Please Login to Remove!

Hi,

We have a user with a Blackberry 8900 using folder redirection and we have a bes server.
The issue we have is that when the user recieves an email that would normally go into a folder in Outlook it appears in both the messages default veiw and after going into 'View Folder' it also appears in there. Once read it will no longer show in messages on in the correct folder.
I have set the option to hide filed messages which only works to a degree - it has to be read/opened first.

Is there a way of setting the default view of messages to the Inbox folder rather than messages ?

Thanks for your help in advance !

Tom
Offline  
Old 11-23-2011, 11:14 AM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,016
Post Thanks: 54
Thanked 778 Times in 740 Posts
Default Re: 8900 messages in inbox

Moved to a more appropriate section.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 11-24-2011, 02:31 AM   #3 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default Re: 8900 messages in inbox

You cannot change the default view to "Inbox" or any other folder. The default view will always be all messages. You can tweak this by hiding sent messages and filed messages, but as long as the messages are un-read they will appear anyway.

A solution for you could be: Create a Saved Search with "Inbox" as search criteria and assign it a key. When you are in your messages, you can easily get to your Inbox by hitting ALT + key. See details on:

Saved Searches - BlackBerry Tips
Offline  
Old 11-24-2011, 02:34 AM   #4 (permalink)
New Member
 
Join Date: Nov 2011
Model: 8900
PIN: N/A
Carrier: Vodafone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: 8900 messages in inbox

Hi freakinvibe,

Ok thanks for the info. Is the BB working correctly then in that all message regardless of folder goes into Messages untill read then it files them ?

Thanks


Tom
Offline  
Old 11-24-2011, 02:42 AM   #5 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default Re: 8900 messages in inbox

Yes, that's how Blackberries work.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: 8900 messages in inbox
Thread Thread Starter Forum Replies Last Post
Hided Filed Messages Also Hides Inbox (BES) ifonline General 9900 Series Discussion - Bold Touch 4 11-19-2011 06:53 AM
Inbox Subfolders - No Messages Appear dwm BES Admin Corner 10 08-17-2009 12:18 PM
My inbox messages are disappearing... alohanurse General 8100 Series Discussion - Pearl 2 08-28-2007 03:09 PM
Sent messages displayed in my Inbox as Received iej General Legacy Device Discussion 5 09-26-2006 11:25 AM
SMS Messages No longer found in inbox jderrico General BlackBerry Discussion 1 07-22-2005 02:38 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.