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Old 12-10-2011, 09:15 AM   #1 (permalink)
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Default Application permissions prompt

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Hello All

We have an app that is pushed out using BES 5.0, once the application is successfully installed and the user opens this for the first time the application permissions are prompted to allow or deny.

Is it possible to disable this prompt for this application? I have had a look at the IT policy>Security and can't seem to find anything related.

Please advise.

Many Thanks
Jun1or
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Old 12-12-2011, 02:43 AM   #2 (permalink)
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Default Re: Application permissions prompt

Yes, you can pre-define application permissions and avoid the prompt for the user. To do this, go to

Software > Applications > Manage default application control policies
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Old 12-12-2011, 05:37 PM   #3 (permalink)
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Default Re: Application permissions prompt

Quote:
Originally Posted by freakinvibe View Post
Yes, you can pre-define application permissions and avoid the prompt for the user. To do this, go to

Software > Applications > Manage default application control policies
Thanks.

I want this option for few users, is it possible to create a new application policy and assign this to a group?
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Old 12-12-2011, 05:45 PM   #4 (permalink)
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Default Re: Application permissions prompt

I have managed to create a new application policy, need to work out how to assign a group or a user to this.
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Old 12-13-2011, 01:31 AM   #5 (permalink)
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Default Re: Application permissions prompt

You cannot assign application control policies to users or groups, you assign them to applications. You assign applications to users via software configurations. See details here:

Create custom application control policies for a BlackBerry Java Application - Administration Guide - BlackBerry Enterprise Server Express for Microsoft Exchange - 5.0.1
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Old 12-13-2011, 05:48 AM   #6 (permalink)
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Default Re: Application permissions prompt

Thanks freakinvibe.
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Old 12-14-2011, 10:45 AM   #7 (permalink)
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Default Re: Application permissions prompt

Creating a new policy works, however when creating a custom policy for an exisitng application control policy I receive the following error, we have several devices with this app on and dont want to go through the route of uninstalling from all the devices.

The application control policy 'Standard Required' associated with a software configuration that has been assigned to a user or group could not be deleted. You must cancel to view the previous application control policies settings
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Old 12-15-2011, 02:17 AM   #8 (permalink)
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Default Re: Application permissions prompt

You have to remove the application from the software config before creating the explicit App Control Policy. See the following KB article:

KB14879-Application permissions appear on the BlackBerry smartphone as Prompt even if the IT policy is set to Allow

Quote:
Before creating an explicit Application Control Policy, make sure to un-assign the application from software configuration if it has been assigned to the BlackBerry users or groups to avoid the following error.

xxx8220;The application control policy associated with a software configuration that has been assigned to a user or group could not be deleted. You must cancel to view the previous application control policies settings.xxx8221; Please refer to KB23851 for more information about this error.
So that would mean that the users will have the app removed. But maybe you can try the following (I haven't tested this):

As the standard delay for App and IT Policy deployment tasks is 15 minutes, you could remove the App from the Software config, create the explicit App Control Policy and then assign the App to the Software config again. If you do that within 15 minutes, the changes will not be sent to the devices.

Last edited by freakinvibe : 12-15-2011 at 02:18 AM.
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Old 12-15-2011, 10:52 AM   #9 (permalink)
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Default Re: Application permissions prompt

Looks like after removing the application from the software configruation removes the application.
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