BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-15-2011, 04:31 AM   #1 (permalink)
New Member
 
Join Date: Nov 2011
Model: 9860
PIN: N/A
Carrier: Orange
Posts: 8
Post Thanks: 3
Thanked 0 Times in 0 Posts
Question Urgent help required!

Please Login to Remove!

Hi everyone,

I wonder if anyone is able to help or shed some light on this problem one of my customers is having.

The environment is Exchange 2010 on two servers, Client Access and Mailbox roles. BlackBerry Enterprise Server Express V.5 is running on a separate Windows Server 2008 R2 box. Both are virtual machines.

Upon installing the BESX software, everything goes to plan and the installation carries out fine. Once up and running, when running IEMSTes.exe, all the tests pass fine except when it gets to the CDO part. The following error occurs in the IEMSTest console:

BESAdmin: CDO Logon successful
BESAdmin: CDO COM exception: Code = 80040704, WCode = 0504, Code meaning = IDispatch error #1284
Description = Your profile is not configured. [Microsoft Exchange Server Information Store - [MAPI_E_UNCONFIGURED<8004011C>]].
BESAdmin: CDO test failed

If anyone could help with this, I would be so greatful. Have been bangin my head on this, I've resintalled the installation of BESX after trying everything I could think of including reinstalling the CDO components and changing the BES service account.

Thanks everyone.

Daniel
Offline  
Old 12-15-2011, 09:53 AM   #2 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default Re: Urgent help required!

Looks like a broken MAPI Profile. Have you tried to re-create it? Find detailed instructions here:

KB10285-How to recreate the BlackBerry Enterprise Server MAPI profile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Urgent help required!
Thread Thread Starter Forum Replies Last Post
Urgent Asistant Required olubensonvirgo BlackBerry Help 1 09-02-2011 08:27 PM
Persistant Memory Dev help required. glCreations Developer Forum 3 05-20-2011 02:38 PM
Urgent Urgent _ Help Needed rakeshpagilla Developer Forum 5 02-14-2011 01:56 PM
Need Urgent Help on Bleck berry Curve 8520 Binoop General 8500 Series Discussion - Gemini 2 01-02-2011 03:06 AM
BB MDS Studio, wont start, HELP please... ltena Developer Forum 0 07-03-2008 09:23 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.