BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-22-2011, 01:46 AM   #1 (permalink)
New Member
 
Join Date: Dec 2011
Model: 6780
PIN: N/A
Carrier: Orange UK
Posts: 6
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Page Cannot Be Displayed Error BAS

Please Login to Remove!

Hi All



SBS 2003, SP2, Exchange 6.5.7638.1, BESX 5.0.2 bundle 14



We had our server hacked the other week using the Besadmin user account so I had to change the administrator and Besadmin passwords, everything works fine apart from accessing the BAS interface, error log shown below, at present no BB-AS logs are being generated so this is the last one.





Thanks for any advice on how to fix this, have tried changing the BAS Setup Admin service AD setting password but no joy.



(12/02 07:20:34:665):{JBoss Shutdown Hook} [org.jboss.system.server.Server] [INFO] Runtime shutdown hook called, forceHalt: true
(12/02 07:20:37:181):{JBoss Shutdown Hook} [org.jboss.system.server.Server] [INFO] JBoss SHUTDOWN: Undeploying all packages
(12/02 07:20:37:509):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.besutilityaccessor.Devic eActivatorProxyBean ejbName: DeviceActivatorProxyBean
(12/02 07:20:37:978):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=DeviceActivatorProxyBean,se rvice=EJB3 is not registered
(12/02 07:20:38:118):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.devicemanagementaccessor .DeviceManagementAccessorProxyBean ejbName: DeviceManagementAccessorProxyBean
(12/02 07:20:38:275):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=DeviceManagementAccessorPro xyBean,service=EJB3 is not registered
(12/02 07:20:38:353):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.encryptiontools.Encrypti onToolsAccessorProxyBean ejbName: EncryptionToolsAccessorProxyBean
(12/02 07:20:38:353):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=EncryptionToolsAccessorProx yBean,service=EJB3 is not registered
(12/02 07:20:38:353):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.enterpriseactivationpass word.EAPasswordAccessorProxyBean ejbName: EAPasswordAccessorProxyBean
(12/02 07:20:38:353):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=EAPasswordAccessorProxyBean ,service=EJB3 is not registered
(12/02 07:20:38:353):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.licensemanageraccessor.L icenseManagerAccessorProxyBean ejbName: LicenseManagerAccessorProxyBean
(12/02 07:20:38:368):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=LicenseManagerAccessorProxy Bean,service=EJB3 is not registered
(12/02 07:20:38:368):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.mailstoreaccessor.Mailst oreAccessorProxyBean ejbName: MailstoreAccessorProxyBean
(12/02 07:20:38:462):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=MailstoreAccessorProxyBean, service=EJB3 is not registered
(12/02 07:20:38:478):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.peertopeerkey.PeerToPeer KeyAccessorProxyBean ejbName: PeerToPeerKeyAccessorProxyBean
(12/02 07:20:38:493):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=PeerToPeerKeyAccessorProxyB ean,service=EJB3 is not registered
(12/02 07:20:38:493):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.srpidtoolsaccessor.SRPId ToolsAccessorProxyBean ejbName: SRPIdToolsAccessorProxyBean
(12/02 07:20:38:493):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=SRPIdToolsAccessorProxyBean ,service=EJB3 is not registered
(12/02 07:20:38:493):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.windowsregistryaccessor. WindowsRegistryAccessorProxyBean ejbName: WindowsRegistryAccessorProxyBean
(12/02 07:20:38:493):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=WindowsRegistryAccessorProx yBean,service=EJB3 is not registered
(12/02 07:20:38:556):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.windowsrpcaccessor.Windo wsRPCAccessorProxyBean ejbName: WindowsRPCAccessorProxyBean
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=WindowsRPCAccessorProxyBean ,service=EJB3 is not registered
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.windowsscmaccessor.Windo wsSCMAccessorProxyBean ejbName: WindowsSCMAccessorProxyBean
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=WindowsSCMAccessorProxyBean ,service=EJB3 is not registered
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.windowssysteminfoaccesso r.WindowsSystemInfoAccessorProxyBean ejbName: WindowsSystemInfoAccessorProxyBean
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=WindowsSystemInfoAccessorPr oxyBean,service=EJB3 is not registered
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.deployment.EARDeployer] [INFO] Undeploying J2EE application, destroy step: file:/C:/Program Files/Research In Motion/BlackBerry Enterprise Server//BAS/server/ncc/deploy/100basServerNCCServer.ear
(12/02 07:20:38:587):{JBoss Shutdown Hook} [org.jboss.deployment.EARDeployer] [INFO] Undeployed J2EE application: file:/C:/Program Files/Research In Motion/BlackBerry Enterprise Server//BAS/server/ncc/deploy/100basServerNCCServer.ear
(12/02 07:20:38:603):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.authenticationmanager.Authenticati onManagerBean ejbName: AuthenticationManagerBean
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:jar=90basSecurity.jar,name=Authenticati onManagerBean,service=EJB3 is not registered
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.jboss.ejb3.entity.PersistenceUnitDeployment] [INFO] Stopping persistence unit persistence.units:jar=90basSecurity.jar,unitName=B ASManagementServer
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.hibernate.impl.SessionFactoryImpl] [INFO] closing
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.hibernate.impl.SessionFactoryObjectFactory] [INFO] Unbinding factory from JNDI name: persistence.units:jar=90basSecurity.jar,unitName=B ASManagementServer
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.hibernate.util.NamingHelper] [INFO] JNDI InitialContext properties:{java.naming.factory.initial=org.jnp.in terfaces.NamingContextFactory, java.naming.factory.url.pkgs=org.jboss.namingrg.jn p.interfaces}
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.hibernate.impl.SessionFactoryObjectFactory] [INFO] Unbound factory from JNDI name: persistence.units:jar=90basSecurity.jar,unitName=B ASManagementServer
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] persistence.units:jar=90basSecurity.jar,unitName=B ASManagementServer is not registered
(12/02 07:20:38:634):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.authenticator.activedire ctory.ActiveDirectoryAuthenticatorProxyBean ejbName: ActiveDirectoryAuthenticatorProxyBean
(12/02 07:20:38:634):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:jar=80basServerActiveDirectoryProxy.jar ,name=ActiveDirectoryAuthenticatorProxyBean,servic e=EJB3 is not registered
(12/02 07:20:39:134):{JBoss Shutdown Hook} [org.jboss.resource.connectionmanager.ConnectionFac toryBindingService] [INFO] Unbound ConnectionManager 'jboss.jca:service=DataSourceBinding,name=BASDS' from JNDI name 'java:BASDS'
(12/02 07:21:00:712):{JBoss Shutdown Hook} [com.arjuna.ats.jbossatx.jta.TransactionManagerServ ice] [INFO] Stopping recovery manager
(12/02 07:21:00:947):{JBoss Shutdown Hook} [org.jboss.system.server.Server] [INFO] Shutdown complete
Offline  
Old 12-22-2011, 06:47 AM   #2 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,340
Post Thanks: 43
Thanked 117 Times in 107 Posts
Default Re: Page Cannot Be Displayed Error BAS

Looks like a topic for the BES admin forum.

BES Admin Corner - BlackBerry Forums Support Community
__________________
The Search tool and BlackBerryFAQ answer many questions.
Offline  
The Following User Says Thank You to devnull For This Useful Post:
ianajones (01-17-2012)
Old 12-22-2011, 08:53 AM   #3 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,020
Post Thanks: 54
Thanked 778 Times in 740 Posts
Default Re: Page Cannot Be Displayed Error BAS

Moved to the proper section.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
The Following User Says Thank You to Dubdub For This Useful Post:
ianajones (01-17-2012)
Old 12-23-2011, 02:07 AM   #4 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default Re: Page Cannot Be Displayed Error BAS

After a BESAdmin password change, you have to follow the steps in this article:

KB13909-How to change the password for the BlackBerry administration account
Offline  
Old 01-04-2012, 10:35 AM   #5 (permalink)
New Member
 
Join Date: Jul 2008
Model: 9860
PIN: N/A
Carrier: Orange FR
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Page Cannot Be Displayed Error BAS

Same pb here (same kind of errors in logs) could you finally fix it ?
Offline  
Old 01-05-2012, 01:39 AM   #6 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default Re: Page Cannot Be Displayed Error BAS

@neeko Have you changed the password of BESAdmin as well before the problem occured?
Offline  
Old 01-05-2012, 02:00 AM   #7 (permalink)
New Member
 
Join Date: Dec 2011
Model: 6780
PIN: N/A
Carrier: Orange UK
Posts: 6
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: Page Cannot Be Displayed Error BAS

Quote:
Originally Posted by freakinvibe View Post
@neeko Have you changed the password of BESAdmin as well before the problem occured?
I changed the administrator & BESAdmin login passwords via the Admin console GUI due to a hack of our server via the BESAdmin login, then tried to change the BAS and other passwords in services, properties of each BB service as I recall.
Offline  
Old 01-17-2012, 10:04 AM   #8 (permalink)
New Member
 
Join Date: Dec 2011
Model: 6780
PIN: N/A
Carrier: Orange UK
Posts: 6
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: Page Cannot Be Displayed Error BAS

Hi All

Tried changing the admin password as detailed in KB13909 but same error, i did note that in the services, logon tab the user name is besadmin but in the admin page under the AD settings it was set to administrator, I changed it to besadmin but still get the page cannot be displayed error. Next is reinstall BES Express but worried I will lose all existing setup, can anyone help, I now have a user that has stopped receiving emails on his BB.

Thanks

Ian
Offline  
Old 01-20-2012, 05:32 AM   #9 (permalink)
New Member
 
Join Date: Dec 2011
Model: 6780
PIN: N/A
Carrier: Orange UK
Posts: 6
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: Page Cannot Be Displayed Error BAS

Gary

Good news, regenerated the web.keystore file as per KB27980 on the BB support site this has solved the problem, its a bit fiddly with all of the dos commands etc so did it whilst no one else was around in the peace and quiet.

Did also just run through the passwords in the admin manager AD tab & webkeystore tab as well to ensure they all matched.

Anyway thanks for all your help hope this thread now helps others with the same issue.

Ian
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Page Cannot Be Displayed Error BAS
Thread Thread Starter Forum Replies Last Post
BES 5.0 install (Page can't be displayed) tgoecks BES Admin Corner 3 05-13-2010 05:41 PM
how to access logic of the jad file download page? kosh Developer Forum 1 09-04-2009 05:10 PM
Blackberry Default Start Page tricomwireless General 8300 Series Discussion - Curve 3 05-11-2009 02:24 AM
WAP Site Error: The Requested Page can not be Displayed rcbjr Site Suggestions, News & Problems 10 05-11-2005 09:19 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.