Hi All



SBS 2003, SP2, Exchange 6.5.7638.1, BESX 5.0.2 bundle 14



We had our server hacked the other week using the Besadmin user account so I had to change the administrator and Besadmin passwords, everything works fine apart from accessing the BAS interface, error log shown below, at present no BB-AS logs are being generated so this is the last one.





Thanks for any advice on how to fix this, have tried changing the BAS Setup Admin service AD setting password but no joy.



(12/02 07:20:34:665):{JBoss Shutdown Hook} [org.jboss.system.server.Server] [INFO] Runtime shutdown hook called, forceHalt: true
(12/02 07:20:37:181):{JBoss Shutdown Hook} [org.jboss.system.server.Server] [INFO] JBoss SHUTDOWN: Undeploying all packages
(12/02 07:20:37:509):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.besutilityaccessor.Devic eActivatorProxyBean ejbName: DeviceActivatorProxyBean
(12/02 07:20:37:978):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=DeviceActivatorProxyBean,se rvice=EJB3 is not registered
(12/02 07:20:38:118):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.devicemanagementaccessor .DeviceManagementAccessorProxyBean ejbName: DeviceManagementAccessorProxyBean
(12/02 07:20:38:275):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=DeviceManagementAccessorPro xyBean,service=EJB3 is not registered
(12/02 07:20:38:353):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.encryptiontools.Encrypti onToolsAccessorProxyBean ejbName: EncryptionToolsAccessorProxyBean
(12/02 07:20:38:353):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=EncryptionToolsAccessorProx yBean,service=EJB3 is not registered
(12/02 07:20:38:353):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.enterpriseactivationpass word.EAPasswordAccessorProxyBean ejbName: EAPasswordAccessorProxyBean
(12/02 07:20:38:353):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=EAPasswordAccessorProxyBean ,service=EJB3 is not registered
(12/02 07:20:38:353):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.licensemanageraccessor.L icenseManagerAccessorProxyBean ejbName: LicenseManagerAccessorProxyBean
(12/02 07:20:38:368):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=LicenseManagerAccessorProxy Bean,service=EJB3 is not registered
(12/02 07:20:38:368):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.mailstoreaccessor.Mailst oreAccessorProxyBean ejbName: MailstoreAccessorProxyBean
(12/02 07:20:38:462):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=MailstoreAccessorProxyBean, service=EJB3 is not registered
(12/02 07:20:38:478):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.peertopeerkey.PeerToPeer KeyAccessorProxyBean ejbName: PeerToPeerKeyAccessorProxyBean
(12/02 07:20:38:493):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=PeerToPeerKeyAccessorProxyB ean,service=EJB3 is not registered
(12/02 07:20:38:493):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.srpidtoolsaccessor.SRPId ToolsAccessorProxyBean ejbName: SRPIdToolsAccessorProxyBean
(12/02 07:20:38:493):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=SRPIdToolsAccessorProxyBean ,service=EJB3 is not registered
(12/02 07:20:38:493):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.windowsregistryaccessor. WindowsRegistryAccessorProxyBean ejbName: WindowsRegistryAccessorProxyBean
(12/02 07:20:38:493):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=WindowsRegistryAccessorProx yBean,service=EJB3 is not registered
(12/02 07:20:38:556):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.windowsrpcaccessor.Windo wsRPCAccessorProxyBean ejbName: WindowsRPCAccessorProxyBean
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=WindowsRPCAccessorProxyBean ,service=EJB3 is not registered
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.windowsscmaccessor.Windo wsSCMAccessorProxyBean ejbName: WindowsSCMAccessorProxyBean
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=WindowsSCMAccessorProxyBean ,service=EJB3 is not registered
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.windowssysteminfoaccesso r.WindowsSystemInfoAccessorProxyBean ejbName: WindowsSystemInfoAccessorProxyBean
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:ear=100basServerNCCServer.ear,jar=basSe rverNCCServer.jar,name=WindowsSystemInfoAccessorPr oxyBean,service=EJB3 is not registered
(12/02 07:20:38:572):{JBoss Shutdown Hook} [org.jboss.deployment.EARDeployer] [INFO] Undeploying J2EE application, destroy step: file:/C:/Program Files/Research In Motion/BlackBerry Enterprise Server//BAS/server/ncc/deploy/100basServerNCCServer.ear
(12/02 07:20:38:587):{JBoss Shutdown Hook} [org.jboss.deployment.EARDeployer] [INFO] Undeployed J2EE application: file:/C:/Program Files/Research In Motion/BlackBerry Enterprise Server//BAS/server/ncc/deploy/100basServerNCCServer.ear
(12/02 07:20:38:603):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.authenticationmanager.Authenticati onManagerBean ejbName: AuthenticationManagerBean
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:jar=90basSecurity.jar,name=Authenticati onManagerBean,service=EJB3 is not registered
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.jboss.ejb3.entity.PersistenceUnitDeployment] [INFO] Stopping persistence unit persistence.units:jar=90basSecurity.jar,unitName=B ASManagementServer
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.hibernate.impl.SessionFactoryImpl] [INFO] closing
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.hibernate.impl.SessionFactoryObjectFactory] [INFO] Unbinding factory from JNDI name: persistence.units:jar=90basSecurity.jar,unitName=B ASManagementServer
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.hibernate.util.NamingHelper] [INFO] JNDI InitialContext properties:{java.naming.factory.initial=org.jnp.in terfaces.NamingContextFactory, java.naming.factory.url.pkgs=org.jboss.namingrg.jn p.interfaces}
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.hibernate.impl.SessionFactoryObjectFactory] [INFO] Unbound factory from JNDI name: persistence.units:jar=90basSecurity.jar,unitName=B ASManagementServer
(12/02 07:20:38:618):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] persistence.units:jar=90basSecurity.jar,unitName=B ASManagementServer is not registered
(12/02 07:20:38:634):{JBoss Shutdown Hook} [org.jboss.ejb3.EJBContainer] [INFO] STOPPED EJB: com.rim.bes.bas.nccserver.authenticator.activedire ctory.ActiveDirectoryAuthenticatorProxyBean ejbName: ActiveDirectoryAuthenticatorProxyBean
(12/02 07:20:38:634):{JBoss Shutdown Hook} [org.jboss.ejb3.JmxKernelAbstraction] [WARN] jboss.j2ee:jar=80basServerActiveDirectoryProxy.jar ,name=ActiveDirectoryAuthenticatorProxyBean,servic e=EJB3 is not registered
(12/02 07:20:39:134):{JBoss Shutdown Hook} [org.jboss.resource.connectionmanager.ConnectionFac toryBindingService] [INFO] Unbound ConnectionManager 'jboss.jca:service=DataSourceBinding,name=BASDS' from JNDI name 'java:BASDS'
(12/02 07:21:00:712):{JBoss Shutdown Hook} [com.arjuna.ats.jbossatx.jta.TransactionManagerServ ice] [INFO] Stopping recovery manager
(12/02 07:21:00:947):{JBoss Shutdown Hook} [org.jboss.system.server.Server] [INFO] Shutdown complete

Looks like a topic for the BES admin forum.

BES Admin Corner - BlackBerry Forums Support Community

Moved to the proper section.

After a BESAdmin password change, you have to follow the steps in this article:

KB13909-How to change the password for the BlackBerry administration account

Same pb here (same kind of errors in logs) could you finally fix it ?

@neeko Have you changed the password of BESAdmin as well before the problem occured?

I changed the administrator & BESAdmin login passwords via the Admin console GUI due to a hack of our server via the BESAdmin login, then tried to change the BAS and other passwords in services, properties of each BB service as I recall.

Hi All

Tried changing the admin password as detailed in KB13909 but same error, i did note that in the services, logon tab the user name is besadmin but in the admin page under the AD settings it was set to administrator, I changed it to besadmin but still get the page cannot be displayed error. Next is reinstall BES Express but worried I will lose all existing setup, can anyone help, I now have a user that has stopped receiving emails on his BB.

Thanks

Ian

Gary

Good news, regenerated the web.keystore file as per KB27980 on the BB support site this has solved the problem, its a bit fiddly with all of the dos commands etc so did it whilst no one else was around in the peace and quiet.

Did also just run through the passwords in the admin manager AD tab & webkeystore tab as well to ensure they all matched.

Anyway thanks for all your help hope this thread now helps others with the same issue.

Ian