01-17-2012, 12:27 PM
Join Date: Mar 2006
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| | Re: Blackberry stops working when outlook crashes due to huge mailboz
Just a guess:
Do you use outlook in offline mode (with a shadow ost file) ?
When you start outlook after a crash, it will check the ost file for consistency. Takes ages. After this is will most likely compare parts of the folder for changes against the server. Maybe this will lead to changes in the mailbox which are so many, that the BES needs time to follow it.
Wether or not this is the case, dont use cached mode with a 50GB mailbox if this is a Desktop PC.
To make the mailbox smaller, I make a new user/mailbox, give the user full access, and, move old mail there. As long as he is online he can acesss the "archive" mailbox from his outlook. If he uses outlook anywhere or the blackberry, only the current mailbox wil be avilible.
Maybe this is a way to comply with your companys policy ?