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-   -   BES 5 express Console gone after SP3 (http://www.blackberryforums.com/bes-admin-corner/257035-bes-5-express-console-gone-after-sp3.html)

cwhitmore 01-17-2012 10:21 AM

BES 5 express Console gone after SP3
 
I upgraded from BES express 5.0.2 SP2 to SP3. I was logged in as administrator during the upgrade so after it completed I noticed the BES services were using the domain admin account instead of BesAdmin so changed the BES Express accounts back to BESAdmin then rebooted. I also went into the configuration utility and changed the admin login credentials from administrator to BESAdmin. My users are able to send/receive email on their devices, but I can't access the web interface.
What do I need to do to get this working?

nobody7290 01-17-2012 05:17 PM

Re: BES 5 express Console gone after SP3
 
The easiest way is to execute the installer again, this time logged in as the besadmin account.

knottyrope 01-18-2012 12:00 PM

Re: BES 5 express Console gone after SP3
 
glad to see you are doing better now

Admin Console not accessible after SP3 update - BlackBerry Support Community Forums


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