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Old 01-17-2012, 10:21 AM   #1 (permalink)
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Default BES 5 express Console gone after SP3

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I upgraded from BES express 5.0.2 SP2 to SP3. I was logged in as administrator during the upgrade so after it completed I noticed the BES services were using the domain admin account instead of BesAdmin so changed the BES Express accounts back to BESAdmin then rebooted. I also went into the configuration utility and changed the admin login credentials from administrator to BESAdmin. My users are able to send/receive email on their devices, but I can't access the web interface.
What do I need to do to get this working?
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Old 01-17-2012, 05:17 PM   #2 (permalink)
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Default Re: BES 5 express Console gone after SP3

The easiest way is to execute the installer again, this time logged in as the besadmin account.
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Old 01-18-2012, 12:00 PM   #3 (permalink)
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Default Re: BES 5 express Console gone after SP3

glad to see you are doing better now

Admin Console not accessible after SP3 update - BlackBerry Support Community Forums
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