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Old 01-28-2012, 12:26 PM   #1 (permalink)
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Default BES-Express Console - Error 3443

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The BES Express License has been installed successfully, but when we go to activate the BES Console by clicking thru the Startup Menu > All Programs > BlackBerry Administration Service, we are getting a http error 3443 on Windows Explorer. Can you provide a solution to correct the error message?

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Old 01-28-2012, 03:49 PM   #2 (permalink)
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Default Re: BES-Express Console - Error 3443

the admin console listens on port 3443 for https, and 18180 for http.
sounds strange the the error is also 3443.

in the windows services, is the BAS-NCC and the BAS service running ?
if the https port does not work, try the http port:
http://dns.name.of.server:18180/webconsole/login

what happens then ?
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Old 01-30-2012, 03:27 PM   #3 (permalink)
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Default Re: BES-Express Console - Error 3443

Thank you for your help! No, in that port list, neither of the ports were created during BES install.
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Old 01-30-2012, 03:30 PM   #4 (permalink)
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Default Re: BES-Express Console - Error 3443

An HTTP error 3443 is unknown to google.

I dont understand what you mean.
Did you assing the BAS server different ports then the default values ?
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Old 01-30-2012, 03:43 PM   #5 (permalink)
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Default Re: BES-Express Console - Error 3443

What server OS?

I know SBS might use outside DNS first and cause a lot of headaches.
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Old 01-30-2012, 06:29 PM   #6 (permalink)
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Default Re: BES-Express Console - Error 3443

The BES Express v5.0.1 is the installed version. When attempting to start the BlackBerry Administration Service, it is attempting to connect thru the Service Port https 3443. The http port is 18180.
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Old 01-30-2012, 07:43 PM   #7 (permalink)
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Default Re: BES-Express Console - Error 3443

If the guess of knottyrope is correct, or if DNS is not working well,
you might have more luck, if you, instead opening the shortcut you have in the startmenu,
just open an internet-explorer window, and, enter:
https://ip.addr.of.srv:3443/webconsole/login
or
http://ip.addr.or.srv:18110/webconsole/login
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Old 02-07-2012, 10:00 AM   #8 (permalink)
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Default Re: BES-Express Console - Error 3443

The problem has been resolved successfully thru Microsoft. Thank you!
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Old 02-07-2012, 03:46 PM   #9 (permalink)
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Default Re: BES-Express Console - Error 3443

How did you get fixed the problem ?
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