BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-23-2012, 10:57 AM   #1 (permalink)
Thumbs Must Hurt
 
Grifter's Avatar
 
Join Date: Mar 2005
Location: Toronto
Model: Torch
OS: Windows 7
Carrier: Rogers
Posts: 70
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Can't Log Into BES Admin Console

Please Login to Remove!

I've just joined a new company with only some staff using BlackBerry and I'm having trouble logging into the BES admin console.

I thought that it was bad password documentation so I reset the password on the besadmin account. Then I went through all the BlackBerry services and made sure that the new password was consistent with what I just set in AD.

I have confirmed that I can log into the server with the besadmin account now. However, I still can not log into the BES admin console through the web interface. Any help would be much appreciated as I feel like I've hit a wall.
Offline  
Old 02-23-2012, 11:24 AM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,144
Post Thanks: 354
Thanked 361 Times in 336 Posts
Default Re: Can't Log Into BES Admin Console

there are about 100+ thing that can cause it but with out log info ( errors from logs) or server versions it will be impossible to assist.
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my Privates
Online  
Old 02-23-2012, 01:14 PM   #3 (permalink)
Thumbs Must Hurt
 
Grifter's Avatar
 
Join Date: Mar 2005
Location: Toronto
Model: Torch
OS: Windows 7
Carrier: Rogers
Posts: 70
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Re: Can't Log Into BES Admin Console

Thanks for the reply. We're running BES version 5 for MS Exchange. I'm not sure of the specific hotfix/SP version. What logs should I provide and where should I be able to find them?
Offline  
Old 02-23-2012, 01:39 PM   #4 (permalink)
Thumbs Must Hurt
 
Grifter's Avatar
 
Join Date: Mar 2005
Location: Toronto
Model: Torch
OS: Windows 7
Carrier: Rogers
Posts: 70
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Re: Can't Log Into BES Admin Console

Alright, I've found the logs. Which should I post? We are using BES 5.0.1.34
Offline  
Old 02-23-2012, 03:37 PM   #5 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,144
Post Thanks: 354
Thanked 361 Times in 336 Posts
Default Re: Can't Log Into BES Admin Console

BAS AS logs with error parts and a few line before and aft
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my Privates
Online  
Old 03-30-2012, 02:28 PM   #6 (permalink)
New Member
 
Join Date: Jul 2007
Model: 8800
PIN: N/A
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Can't Log Into BES Admin Console

Here is a SQL query to create a BAS login, if there is an issue with Windows Authentication... It will create a BAS Administrative User with a username of 'admin' and a password of 'blackberry'. I recommend you change the password after the account is created..

KnottySean
Attached Files
File Type: txt BASAuthentication.sql.txt (2.0 KB, 81 views)
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Can't Log Into BES Admin Console
Thread Thread Starter Forum Replies Last Post
Initialize problem with BES and GroupeWise dupere BES Admin Corner 2 07-02-2008 02:09 PM
Extract informations from BES Admin console MarBerry Aftermarket Software 1 08-28-2007 07:14 AM
My BES admin won't believe me it is a BES problem BigKimbo General BlackBerry Discussion 5 08-21-2006 04:29 AM
Problem with BES Admin Console not opening ChrisCl BES Admin Corner 2 12-08-2005 10:36 AM

CROWN MEMORY AXIS EXCHANGE RELAY BOARD PCB 100021 REV A MCD ELECTRONICS
$149.99
CROWN MEMORY AXIS EXCHANGE RELAY BOARD PCB 100021 REV A MCD ELECTRONICS pictureALLEN BRADLEY CPU MODULE 64K MEMORY ETHERNET/RS-232 SLC-5/05 1747L553
$3.99
ALLEN BRADLEY CPU MODULE 64K MEMORY ETHERNET/RS-232 SLC-5/05 1747L553 pictureFANUC A16B - 1210 - 0340 / 02A RAM MEMORY BOARD A16B-1210-0340/02A ELECTRONICS
$599.99
FANUC A16B - 1210 - 0340 / 02A RAM MEMORY BOARD A16B-1210-0340/02A ELECTRONICS pictureAB Memory Card 1474-1 series A
$10.0
AB Memory Card 1474-1 series A picture5PCS TF Micro SD Card ModuleMini SD Card Module Memory Module Arduino ARM AVR
$0.99
5PCS TF Micro SD Card ModuleMini SD Card Module Memory Module Arduino ARM AVR picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.