BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 04-23-2012, 01:39 PM   #1 (permalink)
New Member
Join Date: Jan 2008
Model: 9930
Carrier: Verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Calendar Invites as Plain Emails

Please Login to Remove!


We're seeing a very strange occurance in our environment that is preventing us from putting our company on Exchange 2010. Here is our scenario.

We currently have 2 BES Servers each attached to an Exchange 2010 server on a single domain in a single forest. We have 4 Test Users

User A is on BES1 attached to Exchange1
User B is on Exchange1 with Active Sync (NO BES)
User C is on BES1 attached to Exchange1
User D is on BES2 attached to Exchange2

Now if User A or C send an invite FROM Outlook 2010 to each other, the email shows up on Outlook fine, but on the blackberry as an email, not an invite. If User B FROM Outlook sends an invite to the other three users, it works fine. If user D sends an invite from outlook to User A or C then it shows up fine!

Now here is the odd part. If User A or C sends the invite from the blackberry or from Outlook Web Access it works fine. The common issue:

Outlook 2010 with a user who has a blackberry on Exchange1 on BES1 receives an email, not an invite. Users with active sync are fine.

We've called RIM support and they are stummped. We've tested everything and are fully patched to the latest release. Has anyone else experienced anything similar to this?

Old 04-24-2012, 02:49 AM   #2 (permalink)
BlackBerry Extraordinaire
Join Date: Aug 2008
Location: Basel
Model: Class
Carrier: Swisscom
Posts: 1,597
Post Thanks: 6
Thanked 121 Times in 118 Posts
Default Re: Calendar Invites as Plain Emails

Please check this KB:

KB20866-Meeting invitations received from external domains show as regular email messages on the BlackBerry smartphone

I know that your issue is not with external domains, but the article still has some interesting background information. Please also check your MAGT log and post the relevant snippets here.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Calendar Invites as Plain Emails
Thread Thread Starter Forum Replies Last Post
Saving Default Calendar rugmankc General 8900 Series Discussion - Javelin 11 01-03-2010 11:55 AM
Calendar sync questions - don't want invites to send, changing calendars akdms RIM Software 3 11-24-2009 08:49 AM
Email Calendar Invites show the wrong time Ultragames General Legacy Device Discussion 6 10-29-2008 09:19 AM
Problem Syncing BlackBerry Calendar to Outlook MAC525 General Legacy Device Discussion 9 10-14-2008 11:31 AM
Problem Syncing BlackBerry Calendar to Outlook MAC525 General 8300 Series Discussion - Curve 1 08-14-2008 02:14 PM

Copyright © 2004-2014
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.