Originally Posted by knottyrope
Did someone change the data plan on your carrier account?
I am unaware but it is highly possible, each department is semi-autonomous and under a trio of commissioners. For a while, each dept. was using Verizon, but some switched to Inland Cellular to save money.
I will press them, to see if I can find the details to the plan. I didn't think of that, because I figured if they are receiving data, they must have a data plan. But I suppose it is possible there might be some bizarre usage limits. Also I already contacted the carrier, and they denied anything on their end would prevent the system from working correctly. They actively advertise they they support blackberry. However the contact may not have been correct.
I already asked the departments to switch back to Verizon. I can only refuse things when I can point out that it is forbidden by law or quit my job. Unfortunately that leaves the decisions making to people who have no frame of technical reference, and often do foolish things to pinch pennies.