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Old 04-30-2012, 09:19 AM   #1 (permalink)
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Default Upgrading from BES 5.0.2 bundle 36 to 5.0.3 MR1

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Hi, in advance of migrating from Exchange 2007 to Exchange 2010, I'm looking at upgrading a BES from 5.0.2 to 5.0.3, MR1.

Its hard to find any specific documentation on this, which is unfortunate for me as BES/Blackberry is just a tiny part of my job.

Would anyone have any guidance on this, if possible documentation? I've already read the "best practice for installing service packs on bes 5.0" - KB24541
and have seen basic outline guides on the web, e.g.

1. Stop all the BlackBerry Services on theBES
2. Ensure you are logged on using the BlackBerry Service Account and run the update on the BES
3. Follow the prompts of the update ensuring you just select Next\I Agree as the installer picks up all your existing settings
4. During the install you will be prompted to reboot the server > after the restart logon again using the Blackberry Service account and the install will automatic continue.
5. Once again leave all the settings as default and press Next etc until the installer completes but DO NOT select the "Start Services" option
6. Now apply MR.x for SP3 to the Primary BES and reboot the server

Thanks !
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Old 04-30-2012, 09:24 AM   #2 (permalink)
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Default Re: Upgrading from BES 5.0.2 bundle 36 to 5.0.3 MR1

Some posters online also mention that you must uninstall the Blackberry MDS Integration Service? (i.e. KB25047-How to uninstall the BlackBerry MDS Integration Service)
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Old 04-30-2012, 10:35 AM   #3 (permalink)
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Default Re: Upgrading from BES 5.0.2 bundle 36 to 5.0.3 MR1

Howdy

You pretty much have the process down my friend. The MDS-IS if you have it implemented must be removed because it has been phased out in 5.0.3.

Check the link here:

Update Guide - BlackBerry Device Software - 5.0.3
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Old 05-01-2012, 07:58 AM   #4 (permalink)
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Default Re: Upgrading from BES 5.0.2 bundle 36 to 5.0.3 MR1

Thanks, the upgrade to 5.0.3 was very successful.

Just wondering if people have any advice on which MR to apply? The latest one would be ideal, MR7?

However, ideally I'd like to avoid issues, bugs, downtime etc. e.g. I've read about quite a few issues with MR5 (BES 5.0.3 MR5 causes Collaboration Service to fail)

I want to get it to a minimum level of 5.0.3 MR1, but any additional advice here would be greatly appreciated
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