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-   -   How to turn off "Duress Alert" Sent Messages for a VIP Blackberry? (http://www.blackberryforums.com/bes-admin-corner/259752-how-turn-off-duress-alert-sent-messages-vip-blackberry.html)

Ramkumarkn 05-30-2012 07:05 AM

How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?
 
Team,
There is 1 particular user whose BB is sending out 100's of "sent Messages" to "Duress Alert".

Is there a way to turn this Duress Alert thing off? He is extremely annoyed by the 100's of PIN messages sent out to "Duress Alerts"

BAS 5.0.3.31
Microsoft Exchange

MisterGriffiths 05-30-2012 07:11 AM

Re: How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?
 
Doesn't it only send a Duress notification if the user enters the duress password to unlock the device?

Or has this user set a password with all the same characters?

NJBlackBerry 05-30-2012 07:23 AM

Re: How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?
 
Duress Notification Address IT policy rule

and some VIP user education...

Ramkumarkn 05-30-2012 07:57 AM

Re: How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?
 
Quote:

Originally Posted by MisterGriffiths (Post 1778942)
Doesn't it only send a Duress notification if the user enters the duress password to unlock the device?

Or has this user set a password with all the same characters?

I did not get u?
I dont really know what his BB password is

And yes i did refer the IT policy Duress guide

MisterGriffiths 05-30-2012 10:21 AM

Re: How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?
 
If you have Duress alerts enabled, you have to ensure users dont have passwords such as:

11111
aaaaa
etc
etc

As this will trigger the Duress Alert every time the user unlocks the device.

You can enable a Password Pattern Checks IT Policy item which I believe will stop users from setting such passwords.

Ramkumarkn 05-31-2012 04:08 AM

Re: How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?
 
Excellent, thanks for ur kind help :P


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