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Old 05-30-2012, 07:05 AM   #1 (permalink)
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Default How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?

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There is 1 particular user whose BB is sending out 100's of "sent Messages" to "Duress Alert".

Is there a way to turn this Duress Alert thing off? He is extremely annoyed by the 100's of PIN messages sent out to "Duress Alerts"

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Old 05-30-2012, 07:11 AM   #2 (permalink)
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Default Re: How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?

Doesn't it only send a Duress notification if the user enters the duress password to unlock the device?

Or has this user set a password with all the same characters?
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Old 05-30-2012, 07:23 AM   #3 (permalink)
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Default Re: How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?

Duress Notification Address IT policy rule

and some VIP user education...
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Old 05-30-2012, 07:57 AM   #4 (permalink)
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Default Re: How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?

Quote:
Originally Posted by MisterGriffiths View Post
Doesn't it only send a Duress notification if the user enters the duress password to unlock the device?

Or has this user set a password with all the same characters?
I did not get u?
I dont really know what his BB password is

And yes i did refer the IT policy Duress guide
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Old 05-30-2012, 10:21 AM   #5 (permalink)
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Default Re: How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?

If you have Duress alerts enabled, you have to ensure users dont have passwords such as:

11111
aaaaa
etc
etc

As this will trigger the Duress Alert every time the user unlocks the device.

You can enable a Password Pattern Checks IT Policy item which I believe will stop users from setting such passwords.
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Old 05-31-2012, 04:08 AM   #6 (permalink)
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Default Re: How to turn off "Duress Alert" Sent Messages for a VIP Blackberry?

Excellent, thanks for ur kind help :P
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