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Old 05-31-2012, 11:02 AM   #1 (permalink)
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Hi,

Something odd is occurring in our exchange 2010/BES 5 environment. Any user who was setup with a mailbox before BESAdmin was configured seems to be able to see all messages on their BB device after Enterprise Activation has completed. Anyone who was created after BES and BESAdmin was setup gets EntActivated but only that particular days emails appear in their BB handset. To be more precise only emails after that point in time appear and nothing in the past.

Could someone help?

Thanks!
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Old 05-31-2012, 11:06 AM   #2 (permalink)
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Default Re: BESAdmin account

lots of info here
Message Prepopulation a knottyrope tip - BlackBerry Support Community Forums
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Old 05-31-2012, 11:25 AM   #3 (permalink)
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Default Re: BESAdmin account

Hey,

Thanks for reply but this is not happening to all my users only the ones who have been set up on exchange after BES was installed. The settings in the links seem to be global settings which will apply to all. My concern is the people that are created going forward have issues, people I created say a month ago dont have this issue.

Thanks
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