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Old 06-19-2012, 12:24 PM   #1 (permalink)
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Default Can't access BAS externally.

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This morning I found that I can't access the BAS externally. I'm greeted with 'IE cannot display this webpage." I can however RDP into the BES and access the BAS in IE on the BES itself. I'm running BES 5.0.3 MR6 on Win2k3 SP2. Any ideas.

Last edited by geofftech : 06-19-2012 at 12:26 PM. Reason: additional content.
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Old 06-19-2012, 12:43 PM   #2 (permalink)
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Default Re: Can't access BAS externally.

any errors in the BAS logs?

clear cache on the PC?
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Old 06-19-2012, 12:57 PM   #3 (permalink)
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Default Re: Can't access BAS externally.

I didn't bother to check the BAS logs since I can still get to it if I RDP into the VM and open IE remotely. Looks like a network/VPN issue. I reached out to my clients' sysadmin and will see what happens.
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Old 06-19-2012, 05:15 PM   #4 (permalink)
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Default Re: Can't access BAS externally.

Did you try the FQDN? Mine doesn't respond with just the host name.
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Old 06-20-2012, 09:08 AM   #5 (permalink)
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Default Re: Can't access BAS externally.

Yes I did. I have to use FQDN normally. Really weird deal is that its working today and the clients' sysadmin didn't make changes overnight.
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