My BES stops syncing since the last two weeks suddenly.
When I look in BAS under manage users, I can see that some users "last contact date" is up to date, but I also see that many other users "last contact date" is NOT up to date.
I solved this problem by restarting the BB controller service (but all services are started and running), after 5mins of waiting all devices "last contact date" are up to date and the users receive messsages on their devices again.
The windows application logfiles showing that he could not start the mailbox from the effected users.
In which BB log files I should find some error about this to get this problem fixed?
I see alot of "CalICSSynchronizer::Initialize - OpenProperty failed: (0x80004002)" erros for every user account in the windows application log
and also "CalICSAgent::Start Could not Initialize Synchronizer for "