BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 08-08-2012, 03:14 AM   #1 (permalink)
New Member
 
Join Date: Aug 2012
Model: 9700
PIN: N/A
Carrier: Orange-UK
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default PDF documents do not open: This attachment type cannot be viewed on your device

Please Login to Remove!

Hi,

First timer poster here!

I have a very odd issue with one of my users blackerry..

This user is unable to open PDF attachments and recieves the error This attachment type cannot be viewed on your device pdf.

The user is able to open all other attachments fine.

The really odd thing is that when i set another user up on the device they are able to open pdf's fine and when i set the problematic user up on another phone i know to be fine they still cant open pdf's.

Does anyone have any ideas why this may affect only 1 user out of about 100?

I am truely stumped!

Thanks
Offline  
Old 08-14-2012, 01:09 PM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,263
Post Thanks: 382
Thanked 384 Times in 354 Posts
Default Re: PDF documents do not open: This attachment type cannot be viewed on your device

Did you restart the attachment service?

odd it follows the user, wonder if the name of the attachment was used many times. we have had issue with one PDF that is named update and some devices cache the name and it wont open after some time
__________________
unlock your phone here http://freemyblackberry.com/

Still rocking my DTEK60
Online  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: PDF documents do not open: This attachment type cannot be viewed on your device
Thread Thread Starter Forum Replies Last Post
Vulnerability Notice - PDF distiller of the BlackBerry Attachment Service for the BES hdawg BES Admin Corner 68 08-08-2008 07:12 AM
PDF Vulnerability in BlackBerry Attachment Service for BES 1fish BES Admin Corner 2 07-16-2008 07:50 AM
Vulnerability Notice - PDF distiller of the BlackBerry Attachment Service for the BBU hdawg BlackBerry Unite 1 07-15-2008 08:24 AM
BES for Domino 4.0 SP4 - Coming Soon jibi BES Admin Corner 0 03-01-2006 11:29 AM
BES 4.0 SP3 for Exchange available for Download jnelson2000 BES Admin Corner 72 01-12-2006 02:44 PM

ABB PLR240A, 3-Phase Voltage Monitor, @ 240VAC. *NEW*
$75.0
ABB PLR240A, 3-Phase Voltage Monitor, @ 240VAC. *NEW* pictureMultifunctional Digital Current Voltage Resistance Clamp Meter Tester Tool Calm
$10.81
Multifunctional Digital Current Voltage Resistance Clamp Meter Tester Tool Calm pictureMultifunctional Digital Current Voltage Resistance Clamp Meter Tester Tool Calm
$10.81
Multifunctional Digital Current Voltage Resistance Clamp Meter Tester Tool Calm picture1000KV Ultra-high Voltage Pulse Generator Super Arc Pulse Ignition Coil Module `
$4.02
1000KV Ultra-high Voltage Pulse Generator Super Arc Pulse Ignition Coil Module ` pictureDC-DC Step Up Down Boost Buck Voltage Converter ModuleTS
$4.43
DC-DC Step Up Down Boost Buck Voltage Converter ModuleTS picture






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.