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Old 08-09-2012, 12:57 PM   #1 (permalink)
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Default Mobile Fusion times out often.

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Does anyone here use Mobile Fusion? I have it set to manage 2 of my BB servers and sometimes it'll time out when I attempt to log in, then I immediately try again and it works.

Sometimes the same happens for searches..

Both of my server's BAS's work fine, so I'm inclined to think it's my MF. I have it running on it's own VM image with nothing else running on it..
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Old 08-17-2012, 07:23 AM   #2 (permalink)
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Default Re: Mobile Fusion times out often.

When you say two BES servers, do you mean two BES domains? As in two db's and two BAS consoles? When you get logged in do you see both of them in the MDM drop down menu in the top right corner?
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Old 08-17-2012, 09:36 AM   #3 (permalink)
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Default Re: Mobile Fusion times out often.

Yes, 2 BES domains. Both domain are in the same data center in California, both have their own databases and bas consoles. One's a regular full BES, the other is a BES Express. I can log into either BAS perfectly fine, no time outs or anything.

Both added to MF during setup and the certs accepted perfectly fine.

When I log into MF, it sits there with the circle and eventually times out with a popup. When I attempt to log in again, it'll go through but only the BES Express domain appears in MF.

If I log out completely and log back in, it goes through fine on the 3rd attempt and both domains are showing up.

Both BES domains are hosted in my CA data center. My MF server is hosted in NV but there's a GIG-E link between the 2 DC's and 5-8MS responses all day long between the 2 data centers so latency can't be a problem.

MF is on it's own VM image with nothing else hosted on it..
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Old 08-21-2012, 06:12 PM   #4 (permalink)
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Default Re: Mobile Fusion times out often.

I guess I stumped everyone? It's completely perplexing why after the 3rd attempt both domains appear in MF. I'm probably just going to call RIM tomorrow.

Nothing sticks out in the event viewer either.. :(
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