BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   BES Admin Corner (http://www.blackberryforums.com/bes-admin-corner/)
-   -   Block BIS emails on device using BES 5.0 (http://www.blackberryforums.com/bes-admin-corner/261136-block-bis-emails-device-using-bes-5-0-a.html)

jdeaneaco 08-20-2012 07:08 AM

Block BIS emails on device using BES 5.0
 
Hi Guys :)

Were using BES 5 and management are getting more and more frustrated with people using their own email accounts e.g. hotmail, gmail on their devices.

I know I need to change settings (per device) to FIREWALL - INCOMING MESSAGES - BLOCK BIS.

But the user will soon find out how to stop this, is there a way that we can push it out using a IT policy on BES?

Regards

knottyrope 08-20-2012 09:33 AM

Re: Block BIS emails on device using BES 5.0
 
look here

KB15687-What is the Allow Other Message Services IT Policy on the BlackBerry Enterprise Server

freakinvibe 08-20-2012 10:09 AM

Re: Block BIS emails on device using BES 5.0
 
In addition to what knotty said, you can also try to ask your mobile telephony carrier to issue subscriptions that only allow Blackberry Enterprise mails. For example our carriers offer:

- Blackberry professional: BES access only
- Blackberry professional plus: BES and BIS access

Your mileage may very with your carrier but possibly worth to ask.

knottyrope 08-20-2012 10:49 AM

Re: Block BIS emails on device using BES 5.0
 
instead of upsetting the users, deploy BlackBerry Balance so they can do their personal stuff and not cross into the work stuff

BlackBerry - BlackBerry Balance Technology Separates Personal from Business Information - US

fadmin 08-20-2012 11:43 AM

Re: Block BIS emails on device using BES 5.0
 
If you use Pull Access rules , disallow BIS URLs for each carrier in your organization.

jdeaneaco 08-21-2012 03:10 AM

Re: Block BIS emails on device using BES 5.0
 
Thanks for the replies guys.

However, I'm still unable to find the said policy rule under
"Allow Other Message Services IT Policy"

Do you know where I can locate this on the BAS page?

Ive navigated to POLICY > Manage IT Policies > Default IT Policy > Edit.

Implementing new addon's is not an option, they require something to work with our current solution. (Just a BES 5.0 server).

Sorry to make it a toughie guys, I thought it would be easy!

Regards
James

freakinvibe 08-21-2012 03:13 AM

Re: Block BIS emails on device using BES 5.0
 
Are you on BES Express? Express has fewer policies than BES full, so you might not have it.

jdeaneaco 08-21-2012 03:22 AM

Re: Block BIS emails on device using BES 5.0
 
I *think* this is full BES, although to be honest I'm unsure how to review.

freakinvibe 08-21-2012 04:19 AM

Re: Block BIS emails on device using BES 5.0
 
Look in "Uninstall a Program". What do you see?

jdeaneaco 08-21-2012 08:15 AM

Re: Block BIS emails on device using BES 5.0
 
It is the full version of BES :)

freakinvibe 08-21-2012 08:19 AM

Re: Block BIS emails on device using BES 5.0
 
If you are editing the policy, it is under the "Service Exclusivity" tab.


All times are GMT -5. The time now is 02:22 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.