BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-03-2012, 09:41 AM   #1 (permalink)
New Member
 
Join Date: Sep 2012
Model: 9900
PIN: N/A
Carrier: t-mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Trying to restore pictures (BES)

Please Login to Remove!

Was moving user to new BES server.

Had them backup device, wipe, restore and reactivate.

It all went fine but they say they do not see their pictures when they click on the camera icon.

When I backed up I backed up everything include media card. When they wiped we did not have them wipe media card and did not restore media card.

How can I get back the pictures so the camera app see's them?
Offline  
Old 09-03-2012, 10:19 AM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,036
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default Re: Trying to restore pictures (BES)

Moved to a more appropriate section.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 09-04-2012, 04:36 AM   #3 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: Class
PIN: N/A
Carrier: Swisscom
Posts: 1,609
Post Thanks: 6
Thanked 122 Times in 119 Posts
Default Re: Trying to restore pictures (BES)

What policies do you have on the device. If encryption is set on the media card, you might not be able to read stuff from it.

If you connect your device via USB and navigate to the media card / pictures folder, do you see anything?
Offline  
Old 09-04-2012, 09:09 AM   #4 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,143
Post Thanks: 354
Thanked 361 Times in 336 Posts
Default Re: Trying to restore pictures (BES)

if you see rem files, that would mean encryption was applied
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my Privates
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Trying to restore pictures (BES)
Thread Thread Starter Forum Replies Last Post
BBAdmin's BES Prerequisites Thread BBAdmin BES Admin Corner 63 03-31-2014 03:54 PM
BES controls contact pictures? 0100010 General 8300 Series Discussion - Curve 5 01-04-2009 05:51 PM
BES Migration Help EoRaptor BES Admin Corner 3 10-17-2006 10:17 AM
Restore after changing BES provider apbb2 BES Admin Corner 0 04-04-2006 02:51 PM
Eval to Full BES 4.0 for Domino - Changing SRP Hatchy BES Admin Corner 0 01-17-2006 08:59 AM

METASYS Johnson Controls #NU-NCM300-1 REV:A Network Controller 110/220V
$50.0
METASYS Johnson Controls #NU-NCM300-1 REV:A Network Controller 110/220V pictureJOHNSON CONTROLS CALIBRATION KIT JC 5383 FOR T-5800 SERIES RECEIVER CONTROLLERS
$750.0
JOHNSON CONTROLS CALIBRATION KIT JC 5383 FOR T-5800 SERIES RECEIVER CONTROLLERS pictureMETASYS Johnson Controls #NU-NCM300-1 REV:A Network Controller 110/220V
$40.0
METASYS Johnson Controls #NU-NCM300-1 REV:A Network Controller 110/220V pictureJohnson Controls A350AA-1C Temperature Control Module
$39.0
Johnson Controls A350AA-1C  Temperature Control Module  pictureJohnson Controls M9216-HGA-2 - Brand New In Box Manual
$202.5
Johnson Controls M9216-HGA-2 - Brand New In Box Manual picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.