BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-06-2012, 10:41 AM   #1 (permalink)
New Member
 
Join Date: Sep 2012
Model: 8520
PIN: N/A
Carrier: Vodafone UK
Posts: 3
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Getting MDS to authenticate through proxy

Please Login to Remove!

Hi All, We have BES 5.0.2 and all our handsets are set to use the MDS browser only. All http traffic goes through our firewall and is proxy chained to a default policy on a cloud based proxy (zscaler) which doesn't allow social networking or streaming media.
All PCs on our network will use this default policy unless their browsers are set up pointing to a cloud hosted pac file, they can then authenticate and get different policies.
What we want to do is keep the default policy as is but let the Blackberry users get social networking so we need the BES to authenticate. I've tried putting in a username, password and proxy string in the proxy mappings section of the MDS connection Service but this doesn't work. If I check the MDAT log for when a web request is made there is an error:

PAC returns: Cannot retrieve Auto Proxy Script for <URL>

Any ideas as to how I can make this work?
Many thanks!
Andy
Offline  
The Following User Says Thank You to andersh For This Useful Post:
gogul (09-07-2012)
Old 09-07-2012, 03:32 AM   #2 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default Re: Getting MDS to authenticate through proxy

First thing is to check if you can browse the Internet with Internet Explorer on the BES server using the proxy.
Offline  
Old 09-07-2012, 10:48 AM   #3 (permalink)
New Member
 
Join Date: Sep 2012
Model: 8520
PIN: N/A
Carrier: Vodafone UK
Posts: 3
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Re: Getting MDS to authenticate through proxy

Yes I can browse from the server - using the default policy (with no pac file settings) and using other policies by using the pac file and authenticating.
Offline  
Old 09-10-2012, 02:28 AM   #4 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default Re: Getting MDS to authenticate through proxy

So what are the MDS proxy settings? Are you using the PAC file or are you entering the proxy details directly?
Offline  
Old 09-10-2012, 06:54 AM   #5 (permalink)
New Member
 
Join Date: Sep 2012
Model: 8520
PIN: N/A
Carrier: Vodafone UK
Posts: 3
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Re: Getting MDS to authenticate through proxy

Tried uploading an image but not allowed to post urls yet...
Basically in the Proxy Mappings section I have .*://.*(:\d*)?(/.*)*(\?.*)? in the url section (default) my username and password for zscaler authentication, proxy type set to PAC and the proxy string we use in IE (can't type this either as it's a URL)
This is how it is set up - since I posted this question I have added the .pc bit at the end of the pac file url (I read somewhere you didn't need it) since I put that back I no longer get the message in the logs however it still doesn't authenticate and I just get the default policy.
The logs don't show any attemt to authenticate but not sure if they would if it worked?
Not really sure if this is a question for Blackberry or zscaler users?!
Thanks for your help so far.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Getting MDS to authenticate through proxy
Thread Thread Starter Forum Replies Last Post
TCP Socket Connnection via MDS & Web Proxy to public address. andyhollywood BlackBerry Network 0 09-08-2011 07:56 PM
:cry: BB's definitely not using MDS proxy settings. deesloop BES Admin Corner 1 01-18-2010 04:28 PM
Bluecoat Proxy and BES MDS MisterGriffiths BES Admin Corner 8 11-19-2009 10:15 AM
BES 5.0 Exchange/Domino final documentation posted illy BES Admin Corner 9 05-12-2009 11:16 AM
[2005-04-04] RIM to Preview Next Generation BlackBerry MDS at WES bfrye BlackBerry In the News 3 04-13-2005 08:02 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.