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-   -   Admin web page missing after upgrade to 5.0.4 (http://www.blackberryforums.com/bes-admin-corner/261695-admin-web-page-missing-after-upgrade-5-0-4-a.html)

rodnig1 09-26-2012 03:22 PM

Admin web page missing after upgrade to 5.0.4
 
i upgraded my BES 5.0.3MR8 to the new SP4 5.0.4 today, and cannot access the web admin page now?? getting a "page not found error"

my server is a server 2008 enterprise with sp1

knottyrope 09-26-2012 03:31 PM

Re: Admin web page missing after upgrade to 5.0.4
 
any errors in the BAS AS logs?

rodnig1 09-26-2012 03:38 PM

Re: Admin web page missing after upgrade to 5.0.4
 
in the bas-as_err.log it says

1 [main] INFO com.rim.beip.Beip - BEIP Disabled: init

in the bas-ncc_err.log it says

Could not obtain a connection to the database. Will keep trying for another 291039ms

freakinvibe 10-10-2012 01:28 AM

Re: Admin web page missing after upgrade to 5.0.4
 
Can you check if your BAS-NCC.exe service is using 100% CPU. This happens to me since the upgrade to 5.0.4.

knottyrope 10-10-2012 08:51 AM

Re: Admin web page missing after upgrade to 5.0.4
 
does it use 100% at 10 past the hour?

freakinvibe 10-23-2012 06:13 AM

Re: Admin web page missing after upgrade to 5.0.4
 
Sorted this by disabling proxy settings in Internet Explorer on BES and using wpad.dat instead.


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