BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   BES Admin Corner (
-   -   Sync Issue (

QMTTech 09-28-2012 06:06 AM

Sync Issue

We had a problem earlier with blackberry devices syncing (resolved by rebooting the BESX server). However, my boss sent a number of emails from his device during the time of the problem and obviously, they never reached their intended destination. Now everything is back up and working again, these sent items still aren't syncing back to the Exchange. Is this normal? Is there much I can do about it?

Cheers in advance


freakinvibe 10-01-2012 07:25 AM

Re: Sync Issue
Does he get a red cross to the left of the sent messages? If so he can just resend.

If you see the tick mark, then the messages have been sent.

All times are GMT -5. The time now is 07:22 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.