BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-28-2012, 11:16 AM   #1 (permalink)
New Member
 
Join Date: Sep 2011
Model: 8900
PIN: N/A
Carrier: Vodafone Portugal
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Recover Password Keeper

Please Login to Remove!

Hello all,

I have a user that failed the activation all the time after changing the device.
The only way to activate successfully was delete and recreate the user on the BES.

Now, is there any way to recover the information from the Password Keeper that this user had prior to the deletion?
Offline  
Old 11-28-2012, 11:43 AM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,815
Post Thanks: 286
Thanked 305 Times in 287 Posts
Default Re: Recover Password Keeper

not unless you have a backup of the database to restore on BES

once you remove a user from BES it deletes the backup info which is encrypted in the BES database.
__________________
unlock you phone here http://cellunlocker.net/blackberry-unlock.php
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Old 11-28-2012, 11:55 AM   #3 (permalink)
New Member
 
Join Date: Sep 2011
Model: 8900
PIN: N/A
Carrier: Vodafone Portugal
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Recover Password Keeper

Thanks for your quick response, I do have a backup of the BES SQL database. I can restore it to a different db and get the necessary data?
Offline  
Old 11-28-2012, 01:05 PM   #4 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,815
Post Thanks: 286
Thanked 305 Times in 287 Posts
Default Re: Recover Password Keeper

you have to restore the database to your current BES to get it back
__________________
unlock you phone here http://cellunlocker.net/blackberry-unlock.php
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Recover Password Keeper
Thread Thread Starter Forum Replies Last Post
BES removed my password but device still prompts for password marvinge BES Admin Corner 7 11-08-2010 12:22 PM
Password Keeper problem MikeDevenney General BlackBerry Discussion 0 04-21-2010 08:52 AM
Password Keeper reset ljTommy General 8900 Series Discussion - Javelin 3 08-16-2009 06:49 AM
Password Keeper Help needed neoshiva General BlackBerry Discussion 5 06-14-2006 08:46 AM
Password Keeper problem reinoud RIM Software 5 06-12-2006 06:59 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.