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-   -   very urgent situation with activating a device (http://www.blackberryforums.com/bes-admin-corner/262883-very-urgent-situation-activating-device.html)

robotslover 12-20-2012 01:16 PM

very urgent situation with activating a device
 
Dear All,

i have a problem with blackberry 9780. it is for the CEO who is traveling in 12 hours. when activating the device is stucks at 0% and start dowloading emails. it can send emails but not recieving while stucking at 0%. I deleted his account and purged it and recreated it. same result. i tried the sim on other clean devices and got the same results. sometimes, it works up to 31% then give a message " and error occured. email or password could be incorrect, contact your admin".

any idea?

thanks

BES 4.1.6

dpeters11 12-20-2012 01:25 PM

Re: very urgent situation with activating a device
 
Have you tried using a wired activation through Desktop Manager?

robotslover 12-20-2012 01:43 PM

Re: very urgent situation with activating a device
 
yes Sir, i did and always stuck at 0%. I tried activation several times. will this cause any problem?

robotslover 12-20-2012 02:28 PM

Re: very urgent situation with activating a device
 
problem solved. thank you

NJBlackBerry 12-20-2012 02:29 PM

Re: very urgent situation with activating a device
 
What was the solution?

robotslover 12-21-2012 03:05 PM

Re: very urgent situation with activating a device
 
it was so strange. i tried different devices each one had different progress rate unless i used one that moved quickly to 100%...so weird!!!


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