Originally Posted by wudarsh
I am having almost the same problem. I have two users that i can not get the handhelds to activate. I try enterprise avtivate and it just sits there on activating. have done everything previously mentioned and no help. I can not send a pin to pin msg or register msg. Have spent over 12 hours on the phone with nextel/BB support and no one knows what is going on. they finally gave up and forwarded the ticket to the engineers (another 5 day wait). any ideas?
Nextel has not activated the device for BlackBerry service. Call Nextel, you may have to go through several layers of support to find someone who can activate it. From personal experience only the carrier can activate the BlackBerry service, RIM cannot.