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-   -   Help - Cant activate devices anymore (http://www.blackberryforums.com/bes-admin-corner/263033-help-cant-activate-devices-anymore.html)

simontick 01-04-2013 09:55 AM

Help - Cant activate devices anymore
 
Hopefully someone will be able to help.
Up until yesterday everything was fine. But now when tying to actrivate devices for a user the device gets stuck at contacting server. The user(s) recieve a meesage (EPT.DAT) in their inbox - But thats as far as it get.
We're running Exchange 2010 sp1, and BES Version: 5.0.3.41

knottyrope 01-04-2013 10:10 AM

Re: Help - Cant activate devices anymore
 
how many users? I wonder if NSPI limits have been hit on your DC
KB17325-NSPI connection limits when using a Microsoft Windows Server 2008 Global Catalog Server - NSPI Bind Limit exceeded

is the user started? check you MAGT MDAT logs

simontick 01-04-2013 10:41 AM

Re: Help - Cant activate devices anymore
 
we have around 75 domain users and about 25 on bes.

knottyrope 01-04-2013 05:55 PM

Re: Help - Cant activate devices anymore
 
and did you check the BES logs?

Also cant hurt to do a permissions test on the users account too


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