We have several users that will travel overseas with their BlackBerry's, model 7100G. We use Cingular for server, our Bes is version 4.0 on a Lotus Domino server 6.5.4.

Our carrier told us that if the user travels overseas, they will charge us 2 cents per mb of data transfer. Is there a setting that allows us to limit the size of emails that are directed to the BlackBerry? If there is where is it?

Thanks

You can use the filter option to forward only the headers. But if the user use more they get it all. Don't be affraid for Attachments, only if they open the attachment it generate data and also it is much less then the original data. A normal user will not use more then 10mb in a month, even with opening some attachments. So that is 20 cents for having a very happy user!

Regards,
Bob

It is 2 cents per kb, not mb! So back to the original question, can me limit the email size? My Domino server has a 10mb limit, but for the BES we need a smaller limit.

The message size is controlled by the domino mail server (since its the main storage point). The BES is only an additional task that runs on the BES and redirects the mail that has already arrived (didn't mean to repeat this, I'm sure you know already). The only way it seems as the previous post suggested is through filters or possibly through IT policies - haven't checked this option as yet myself. There doesn't seem to be any other easy, configurable option from the BES side to accomplish this.

Try to remember that the BlackBerry only pulls information in 2Kb chunks...you can pull more data by opening an average webpage on the Browser than a dozen or two e-mails. If you have the browser enabled, you may want to shut that down if you are concerned about data usage. Otherwise, you can severely limit the amount of e-mail that comes to a device by creating an inclusive filter which allows emails only from a specific group of users. You can accomplish this by creating a filter to forward messages from a spefic group of users..1-50 users or more. Then create a second filter with a lower priority to fitler all to, cc, or bcc messages. THis way, only messages from the inclusive group will be sent to the BlackBerry and the number of messages will be decreased.

Good luck!

It is a registry hack that controls this:

HKLM\Software\Research In Motion\BBAttachEngine\Distillers\LoadPDFDistiller\ MaxFileSize

You can set it here, there is a different registry entry for each type of attachment the BES supports. They are all located in the same directory though.

I assume this is done on the BES

Thanks everyone...We are new to the BB world, this forum has been great...

Deb

Can I limit my BB emails sent via web client? I got a big bill while travelling internationally last month. I would prefer to just d/l the message headers and get "more" when I view them.