BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 01-09-2013, 10:42 PM   #1 (permalink)
New Member
 
Join Date: Oct 2009
Model: 8300
PIN: N/A
Carrier: Bell Mobility
Posts: 11
Post Thanks: 3
Thanked 0 Times in 0 Posts
Default Reassign Blackberry to different user

Please Login to Remove!

Since most of our sites have switched entirely to ActiveSync it's been a while since I've had to deal with the twitchy beast that is Blackberry Enterprise Server so I'm a little rusty on simple tasks...

I have a fired user with an activated phone associated to him.

I have a replacement employee who needs that same phone associated to him.

Same location, same servers, wow can I quickly and easily shift the phone from one person to another person by simply clicking a few items in BAS?

Thanks in advance!
Offline  
Old 01-10-2013, 01:53 AM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2010
Model: 9800
PIN: N/A
Carrier: Three UK
Posts: 43
Post Thanks: 0
Thanked 8 Times in 8 Posts
Default Re: Reassign Blackberry to different user

Delete the fired employee from the BES server and do a security wipe on the handset.

Create the new employee and generate an activation password, then go into enterprise activation on the phone and activate the new user with his email address and activation password.
Offline  
The Following User Says Thank You to jamead1981 For This Useful Post:
urbanriot (01-10-2013)
Old 01-10-2013, 02:49 PM   #3 (permalink)
New Member
 
Join Date: Oct 2009
Model: 8300
PIN: N/A
Carrier: Bell Mobility
Posts: 11
Post Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Reassign Blackberry to different user

Quote:
Originally Posted by jamead1981 View Post
Delete the fired employee from the BES server and do a security wipe on the handset.
Thanks, I thought there was a simpler way to do it but I suppose I've been working too long with other products and my memory's not as good as I'd like!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Reassign Blackberry to different user
Thread Thread Starter Forum Replies Last Post
Error Accessing DB after 5.0.2 Upgrade loweredxtreme BES Admin Corner 5 01-10-2011 03:32 PM
Bes 4.1.7 Mr2 Mikey_AGBoston BES Admin Corner 5 04-29-2010 02:37 PM
Databases on a BlackBerry jsconyers General BlackBerry Discussion 5 04-13-2010 07:53 AM
Perform a cutover to another BlackBerry Enterprise Server in IBM Lotus Domino hdawg BES Admin Corner 3 04-25-2008 09:47 AM
T-Mobile's Smart Phone Comparison Chart! UPDATED & NEW! :) secrecyguy General BlackBerry Discussion 5 06-02-2007 02:42 PM

Xerox 593-11041 toner reset chip C 2.5K Yield non-OEM Dell 2150cn/2150cdn/21
$9.0
Xerox 593-11041 toner reset chip C 2.5K Yield non-OEM Dell 2150cn/2150cdn/21 pictureDell 724-BBKG toner reset chip drum unit 85K Yield non-OEM Dell Cloud Multif
$9.0
Dell 724-BBKG toner reset chip drum unit 85K Yield non-OEM Dell Cloud Multif pictureDell 593-BBML toner reset chip BK 3K Yield non-OEM Dell Cloud Multifunction
$9.0
Dell 593-BBML toner reset chip BK 3K Yield non-OEM Dell Cloud Multifunction pictureDell C2660dn C2665dnf toner reset chip Cyan 4K Yield CT202147 non-OEM
$9.0
Dell C2660dn C2665dnf toner reset chip Cyan 4K Yield CT202147 non-OEM pictureDell 331-8430 toner reset chip Extra Y 9K Yield non-OEM Dell C3760n/dnDell
$9.0
Dell 331-8430 toner reset chip Extra Y 9K Yield non-OEM Dell C3760n/dnDell picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.