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jibi Offline
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Default BlackBerry Screenshot Utility - 02-13-2006, 02:08 PM

This tool has been replaced with oppitronic's suite of tools. Please visit oppitronic.[net|de] for more information.

Please see his thread here: http://www.blackberryforums.com/gene...y-display.html


In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.

Last edited by jibi : 09-04-2007 at 09:05 AM. Reason: Edited Link
   
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Snyder81 Offline
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Default 02-16-2006, 11:50 PM

Thanks Jibi! I'm really surprised that no one else has commented on this in the past 3 days. This is a great tool for the Help Desk to use, but what I'm most excited about is using it for documentation purposes. I recall looking for something that could do BlackBerry screenshots about 6 or 8 months ago and there was nothing out there. Is this a new feature on the device with newer software versions or was this a custom job?

Thanks again!
-Snyder81
   
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Default 02-17-2006, 01:16 AM

Quote:
Originally Posted by Snyder81
Thanks Jibi! I'm really surprised that no one else has commented on this in the past 3 days. This is a great tool for the Help Desk to use, but what I'm most excited about is using it for documentation purposes. I recall looking for something that could do BlackBerry screenshots about 6 or 8 months ago and there was nothing out there. Is this a new feature on the device with newer software versions or was this a custom job?

Thanks again!
-Snyder81
For documention use, you can make screenshots, and device pictures with the Device Emulators (also part off the Java Develpment Environment (JDE)
http://blackberry-links.com/blackber...nment-jde.html

Regards,
Bob
   
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Default 02-17-2006, 10:11 AM

Quote:
Originally Posted by Snyder81
Thanks Jibi! I'm really surprised that no one else has commented on this in the past 3 days. This is a great tool for the Help Desk to use, but what I'm most excited about is using it for documentation purposes. I recall looking for something that could do BlackBerry screenshots about 6 or 8 months ago and there was nothing out there. Is this a new feature on the device with newer software versions or was this a custom job?

Thanks again!
-Snyder81
It was enabled within JavaLoader as of JDE 4.1 (maybe 4.0.2), so this is just using that. You can use it for the documentational purposes, or you can use the Device Simulators (as suggested by Bob). For 'real world' documentational shots, I prefer to use JavaLoader simply because the Device Simulator, as great as it is, is not a 1:1 example of your own or your users' handheld(s).


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Default BlackBerry Screenshot Utility - 02-21-2006, 04:18 PM

I updated BBscreen.bat. Nothing fancy, but easy enough for the worst end-user to figure out. Simply download the attached file (BBscreen.zip) and extract BBscreen.exe from it. A couple sample screenshots are attached as well.

Use BBscreen to capture screenshots for documentation purposes from a live BlackBerry, not a simulator. Give it to your help desk who can send it to end-users to capture screenshots of error messages. Or, put it on a shared network location and have the hlep desk send links to it.


What does BBscreen.exe do to my PC?
  1. BBscreen.exe extracts three files to a temp directory.
    • BBscreen.bat
    • JavaLoader.exe
    • choice.com
  2. BBscreen is launched from the temp directory.
  3. If desired you can enter the device password. This is a time saver if you will be taking multiple screen shots.
  4. A screenshot is captured and saved to the current users desktop. The file name will have the following format: BBscreen-%UserID%-%Picture#%.bmp.
  5. You are prompted to take another screenshot.

    • If Yes, the next file name will be incremented by 1. Goto step 4.
    • If No, BBscreen exits and the temp folder is deleted. Only thing left behind is the self-extracting executable.
Attached Files
File Type: zip BBscreen v1.1.zip (94.0 KB, 2127 views)


Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!


Last edited by d_fisher : 03-16-2008 at 08:17 PM.
   
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jibi Offline
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Default 02-21-2006, 06:57 PM

very cool - thanks doug!


In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
   
  (#7 (permalink)) Old
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Default 02-22-2006, 02:23 PM

Way cool program.. works GREAT!!!!
   
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Talking 02-23-2006, 10:09 AM

Bottom line...this tool is AMAZING!!

This will make my life SOOOO much easier when trying to explain to my (20) users where this setting is, or where that setting is...

THANK YOU SO MUCH!

Mayor111
   
  (#9 (permalink)) Old
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Default 02-23-2006, 10:49 AM

Thank You Doug, your continued efforts here make it so much more pleasurable for the rest of us. This utility along with your JL_Cmder are Aces.


* * * AONEHOBO * * *
BB 7250 User Plantronics V510 4.1 OS
Should Read:
[Stinsonddog's Blackberry Tips]

& JL_Cmder!
   
  (#10 (permalink)) Old
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Default 02-23-2006, 12:17 PM

Now if I can just figure out how to include the drivers and automatically install them. What is the most bare bone way of installing the drivers? My previous attempts failed and shelved the idea for a while.


Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

   
  (#11 (permalink)) Old
BlackBerryLinks Offline
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Default 02-23-2006, 04:07 PM

Quote:
Originally Posted by d_fisher
Now if I can just figure out how to include the drivers and automatically install them. What is the most bare bone way of installing the drivers? My previous attempts failed and shelved the idea for a while.
Great your changes! What drivers do you mean?

Regards,
Bob
   
  (#12 (permalink)) Old
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Default 02-23-2006, 05:31 PM

Many thanks, this is a great tool.


8830
   
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Default 02-23-2006, 05:43 PM

Quote:
Originally Posted by BlackBerryLinks
What drivers do you mean?
The drivers that allow your PC to recognize the connected device as a BlackBerry. Normally these are installed with Blackberry Desktop Manager or BlackBerry Device Manager. I work in an enterprise with BES 4.0 and we do not install the either. Without the drivers present and installed, BBscreen cant connect to the BlackBerry.

In a perfect world, I would like the drivers to silently install with BBscreen. I dont want to have to talk users thru a seperate download and install just to capture a picture. I am going to test some tomorrow (if I have time) and see if I can copy the drivers to the drivers folder and reboot. Dont know if it will work or not. Just fishing for some ideas from others assist.


Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

   
  (#14 (permalink)) Old
jibi Offline
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Default 02-23-2006, 08:20 PM

http://www.blackberry.com/knowledgec...033&vern um=2

I'd say to start there - barebones installation ... figure out what its doing. If I'm not too busy putting out fires tomorrow post-hearing, I'll attempt to script it out as well.


In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
   
  (#16 (permalink)) Old
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Default 03-13-2006, 07:20 AM

I must be a big dummie but I'm not getting this to work. The only thing I can think of is that my BlackBerry is connected to a USB Hub which is then connected to a docking station. Could it be too many connections in the path?
   
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Default 03-13-2006, 07:33 AM

Quote:
Originally Posted by Owings Mills Alex
I must be a big dummie but I'm not getting this to work. The only thing I can think of is that my BlackBerry is connected to a USB Hub which is then connected to a docking station. Could it be too many connections in the path?
Yes, BlackBerries do not like to be connected via USB hubs. Try connecting your BlackBerry directly to your laptop via a powered USB port.


Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

   
  (#18 (permalink)) Old
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Default 03-28-2006, 09:15 PM

Very neat! This could come in great handy when I get my new BB


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  (#19 (permalink)) Old
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Default 03-29-2006, 02:45 PM

We install BB Manager as Custom and deselect the Desktop manager but retain the Device manager. Once installed we run it and set the DevMan to run at startup from the system tray icon. This means while users are in the office they aren't running up data charges to connect to BES.
   
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Default Batch file missing - 04-08-2006, 07:13 PM

I would much appreciate some help with this. When I run BBscreen it cannot write the bmp. The error is that the "batch file is missing". When I go into C;/Windows/Temp, it is indeed missing.
Is this perhaps because I am running the program on Windows ME?
Thanks in advance.
   
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Default 04-09-2006, 12:09 AM

Quote:
Originally Posted by cooperpwc
I would much appreciate some help with this. When I run BBscreen it cannot write the bmp. The error is that the "batch file is missing". When I go into C;/Windows/Temp, it is indeed missing.
Is this perhaps because I am running the program on Windows ME?
Thanks in advance.
I have not tested BBscreen on Windows ME, so I do not know if it will work or not. As a fairly simple work around, use WinRAR to extract the files from BBscreen.exe. Then execute the batch file manually.


Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

   
  (#22 (permalink)) Old
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Default 04-09-2006, 03:24 PM

Thanks for the feedback. I tried your suggestion and it still did not work. I think that the issue is Windows ME.
(I see that JL_cmdr, i.e. Javaloader, is for Windows 2000 and up and it also is not working for me.)
   
  (#23 (permalink)) Old
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Default 04-09-2006, 05:00 PM

Quote:
Originally Posted by BlackBerryLinks
This works also with username and random number:

Code:
@ECHO OFF
CLS
SET BBS=BBS-%USERNAME%%RANDOM%
CD %USERPROFILE%\Desktop\
Echo Please type your BlackBerry password for making a screendump
ECHO.
ECHO.
bbscreen.exe -u screenshot %BBS%.bmp
cls
echo Please send the file %BBS%.bmp on your Dektop to the helpdesk
pause
Regards,
Bob
I finally got this to work by extracting the files using WinRAR (as suggested) into a directory and then using a modification of the code above in the .bat file. I now run the .bat file from that directory and it deposits a file named BBS in the same directory.

(Edited: see the updated .bat code below.)

Last edited by cooperpwc : 04-10-2006 at 10:20 AM.
   
  (#24 (permalink)) Old
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Default 04-09-2006, 05:05 PM

This is the .bat code:

@ECHO OFF
CLS
SET BBS=BBS
bbscreen.exe -u screenshot %BBS%.bmp
cls

Thanks again for the great utility!

Last edited by cooperpwc : 04-10-2006 at 10:20 AM.
   
  (#25 (permalink)) Old
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Default 04-11-2006, 04:30 PM

Thanks for BBScreen. Easy instructions.
   
  (#26 (permalink)) Old
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Default 04-19-2006, 09:24 AM

Here at work we have 7750s and I think 7290s and it does not work, does this only work on 7100s?
   
  (#27 (permalink)) Old
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Default 04-19-2006, 09:38 AM

For me it works on all models I tested (including 7290 and 8700). Do you have the RIM USB driver or Desktop Manager installed.

Regards,
Bob
   
  (#28 (permalink)) Old
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Default 04-19-2006, 09:42 AM

Quote:
Originally Posted by johnck78
Here at work we have 7750s and I think 7290s and it does not work, does this only work on 7100s?
BlackBerry OS v4.0.2 or higher required to be able to capture screenshots. Check the OS version on your devices for compatibility.


Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

   
  (#29 (permalink)) Old
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Default 04-19-2006, 10:07 AM

...
   
  (#30 (permalink)) Old
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Default 04-19-2006, 12:52 PM

We are running 4.0.0.92. Guess we are out of luck..
   
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Default 05-03-2006, 07:06 AM

i might be late to this thread but thanks for the utility, it's extremely useful, i have to make screenshots for our documentation and the results using your app are much crisper and nicer than from the emulator.

thanks again,
jon
   
  (#32 (permalink)) Old
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Default error with BBscreen.exe - 05-17-2006, 09:09 AM

I can't get BBscreen.exe. I copied BBscreen.exe to my desktop. I double clicked on the icon and it prompted my to enter password. I entered password and it didn't work after that. I took a screenshot of the error message. (attached)

Also, do you need Device Manager installed on desktop for this to work?
Attached Images
File Type: jpg screenshot-error.jpg (67.8 KB, 141 views)
   
  (#33 (permalink)) Old
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Default 05-17-2006, 09:16 AM

Quote:
Originally Posted by BBSS
I can't get BBscreen.exe. I copied BBscreen.exe to my desktop. I double clicked on the icon and it prompted my to enter password. I entered password and it didn't work after that. I took a screenshot of the error message. (attached)

Also, do you need Device Manager installed on desktop for this to work?
if you are prompted for a password, it is because your BlackBerry requires one. The only requirements to use BBScreen are 1) BlackBerry OS is 4.0.2 or higher, and 2) BlackBerry drivers are installed on the computer.

Looks like you have the drivers installed as your screenshot shows it connecting. I think you have a simple password issue.


Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

   
  (#34 (permalink)) Old
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Default 05-17-2006, 09:18 AM

awesome! will be great for creating user documentation

Cheers
   
  (#35 (permalink)) Old
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Default 05-24-2006, 08:52 AM

Fantastic utility!

Works great on my 7290 although I had to run the desktop manager connection first before the BBscreen.exe recognised the connection.

Also, the zip file only appeared to contain the BBscreen.exe file and no additional batch files....still works though, thanks a lot!
   
  (#36 (permalink)) Old
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Default 05-24-2006, 09:01 AM

Quote:
Originally Posted by Easypz
Also, the zip file only appeared to contain the BBscreen.exe file and no additional batch files
The exe file is a self extracting executable. You can use WinZip to extract the files if you want to.


Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

   
  (#37 (permalink)) Old
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Default 05-26-2006, 09:45 AM

This is a fantastic app - so much quicker for taking screen shots when documenting stuff, rather than using the simulator.As it's running a file I can see where people might have issues if they don't have at least local admin rights. Bravo though.....top app!!!!
   
  (#38 (permalink)) Old
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Default 05-30-2006, 12:11 PM

Quote:
Originally Posted by d_fisher
The exe file is a self extracting executable. You can use WinZip to extract the files if you want to.
Doug,

I am trying to do this with a 7250 from Verizon that has 4.1 handheld. I extracted BBscreen using winzip. When I doubleclick on BBscreen I see the hourglass for a second or two but I don't see any evidence of anything else happening. Do I need additional software installed to get this to work? Where is the temp folder created? Sorry to be so dense.

Randy
   
  (#39 (permalink)) Old
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Default 05-30-2006, 01:09 PM

Quote:
Originally Posted by rta53
Doug,

I am trying to do this with a 7250 from Verizon that has 4.1 handheld. I extracted BBscreen using winzip. When I doubleclick on BBscreen I see the hourglass for a second or two but I don't see any evidence of anything else happening. Do I need additional software installed to get this to work? Where is the temp folder created? Sorry to be so dense.

Randy
If you extracted the files, execute BBscreen.bat instead of the exe. The temp directory is based on a system variable. What ever your computer uses as its temp directory is what BBscreen will use. If you dont have the BlackBerry Desktop Manager or Device Manager installed, you will need one or the other.


Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

   
  (#40 (permalink)) Old
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Default 05-30-2006, 03:36 PM

Quote:
Originally Posted by d_fisher
If you extracted the files, execute BBscreen.bat instead of the exe. The temp directory is based on a system variable. What ever your computer uses as its temp directory is what BBscreen will use. If you dont have the BlackBerry Desktop Manager or Device Manager installed, you will need one or the other.

The BBscreen zip file that I downloaded contains only 1 file which is bbscreen.exe. Is this correct? For some reason the temp files are not being created or at least I can't find them when I run bbscreen.exe.
   
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