02-14-2013, 01:13 PM
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| | Re: BES Admin response to Battery drain issues.
With respect to the above questions, the only thing that I mandate via policy is the encryption. I have had these users attempt all of the above suggestions (disable compression etc.), however nothing seems to work (these are remote users, so i can't troubleshoot their devices directly). I have even had them wipe the devices completely and re-create the BES account, but the issue persists.
The only common denominator is the model of device (9360). They all have the same device, and the same IT policy is not affecting other model devices on the same server, but the drain doesn't begin until after the enterprise activation.
Last edited by AbidingSeraph : 02-14-2013 at 01:14 PM.