BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-05-2013, 06:45 AM   #1 (permalink)
New Member
 
Join Date: Apr 2011
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 6
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Bes 5.0.2 - Name lookup issue against custom extended directory

Please Login to Remove!

All

We run BES 5.0.2 on a Domino 8.5.2 Server.
We have a custom address book which is used as an extended directory within Domino and is available to blackberry devices for name lookups.
The name lookups return email addresses and some phone numbers but not all.
For entries with phone numbers, they return the full name but displayed on the device as an email address but none of the numbers associated with it.

We are luck enough to have a test environment for me to experiment in, so this is what I have already tried:
- Replacing design of custom nab with pubnames
- Add hidden views from pubnames into custom nab
- Amend form and field values to bring them as close to pubnames as possible
- Changed the BES synch mappings - adding custom fields where I can

Does anybody know how Name Lookups work?
Does the BES query particular fields / views / forms?

I could spend weeks trying different things to get this to work but don't have the time to..

Any assistance would be appreciated..
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Bes 5.0.2 - Name lookup issue against custom extended directory
Thread Thread Starter Forum Replies Last Post
BES Licensing Thread BBAdmin BES Admin Corner 220 06-17-2013 10:09 AM
Active directory SSO in BES 5.0.2 agrupacio BES Admin Corner 3 05-17-2011 03:45 AM
Need help with BES Ex 5.0.2 MR1 RebootIT BES Admin Corner 2 04-07-2011 04:01 PM
Knowledge Sharing - Why Delivery Failure Report is rarely a BES issue noname BES Admin Corner 1 01-02-2010 12:18 AM
BES - Lookup Issue andrema2 General 8100 Series Discussion - Pearl 0 10-03-2007 07:14 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.