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Old 02-13-2013, 03:49 PM   #1 (permalink)
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Default BES10 License Trade up program - You cannot add ....

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I tried upgrade a CAL from my BES5.x to a BES10 CAL.
Everything went fine until the moment arrived to enter the CAL into the BES10 Server.

It refused to accept the CAL, telling me, "you cannot add a (real) license to an evaluation license".

Of course,. this is an evaluation install, 57 days left, but does that mean on day 60 am supposed to enter the CALs at 0:00am ? Or, do I even have to install a new server (with maybe a new SRP?).
There currently is no other BES10 avalible for download then the evaluation version - or did I not look thoroughly enough ?

Last edited by nobody7290 : 02-13-2013 at 03:56 PM.
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Old 02-14-2013, 08:56 AM   #2 (permalink)
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Default Re: BES10 License Trade up program - You cannot add ....

did you remove the trail CALs?
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Old 02-14-2013, 08:59 AM   #3 (permalink)
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Default Re: BES10 License Trade up program - You cannot add ....

no, not yet (I have only one real cal, but two devices activated on the BES10)
But you are right, why not remove the 20 Trial licenses. I really dont need my PB urgently to be activated on the BES10.
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Old 02-14-2013, 12:51 PM   #4 (permalink)
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Default Re: BES10 License Trade up program - You cannot add ....

I had the same issue. I had to remove the trial CAL's in order to get the upgraded CAL from blackberry to take.
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Old 02-14-2013, 12:58 PM   #5 (permalink)
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Default Re: BES10 License Trade up program - You cannot add ....

Good to know that this works. Thank you.

Sometimes I am overcautious. In my fantasy, what probably will happen, if I remove the trial CALs:
Installation of the real CAL will be refused, because this is a trial installation. And, readding trial CALs is not possible, becausa they have been already installed once.
Result: I am doomed.

Not, that I have experienced things like this with RIM products, but, in general 1.0 releases tend to have bugs like this.


Microsoft Word: cannot undo, cannot save, please save your work.

Last edited by nobody7290 : 02-14-2013 at 12:59 PM.
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