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RBJB 03-18-2013 04:25 AM

BES 10 - Installation Question
Hi Guys,

I have a question regarding the setup of the new BES 10 paralell to our BES 5 Environment and hope you can help me.

First: I have download the Trial Version from the BB Site. Is the SRP key also a trial and should I changed it. Or is it enough to change the trial CALs via the Trade-Up Program and the SRP work forever?

Second: For installation - can I use the same Service Account (BESADMIN) for BES 10? Or should i create a second one with all the rights in exchange? The two BES server must work together for the time of migration (more then one year).
Is there a problem if the BES 5 and BES 10 act with the same BESADMIN-account?
Last: i have read that if I Trade up the CALs they will also work with the BES 5 server. is that right???

Thank you very much..

nobody7290 03-18-2013 08:31 AM

Re: BES 10 - Installation Question
Only the CALs are trial. AFAIK this is the only thing you have to add for a reals BES10

I use the same service account for BES5 and BDS. Actually, the permissions for the BDS service account are less then for the BES5 service.

regarding the CALs:
They will work on both servers until the end of the trade up period.

RBJB 03-18-2013 10:56 AM

Re: BES 10 - Installation Question
Hi Nobody7290,

thank you for your answer.
Do you know if there is an official document regarding the usage of the BESADMIN account also for the new BES 10 environment?
Or have you tried it and no problem occured?

Thank you again and best Regards..

nobody7290 03-18-2013 11:17 AM

Re: BES 10 - Installation Question
I just did it. Also, I cannot think of any reason why using the besadmin could be a problem.

knottyrope 03-18-2013 04:02 PM

Re: BES 10 - Installation Question
From the install manual

Before you begin: If your organization's environment includes the BlackBerry Enterprise Server, you can use the
BlackBerry Enterprise Server service account to install the BlackBerry Device Service.

GrandMstrBud 03-25-2013 08:24 PM

Re: BES 10 - Installation Question
Anyone else find this to be a pain to install? It installs fine but I thought it would be an all in one and not 3 separate installs. Also getting this error

Problem accessing /webconsole/login. Reason:

Not Found

Powered by Jetty://

If it was an easy setup and install I'd be all for trying this out but it's the same thing as Fusion was a huge pain to setup

knottyrope 03-26-2013 08:46 AM

Re: BES 10 - Installation Question
was simple to install for me

samfreudiger 03-26-2013 09:35 AM

Re: BES 10 - Installation Question
i am getting the exact same error as GrandMstrBud.
anybody knows why this is happening?

RBJB 03-28-2013 10:39 AM

Re: BES 10 - Installation Question

have you read the KB32547 ?
this describes the Installation on one host server...


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