BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-20-2013, 10:22 AM   #1 (permalink)
Kul
Talking BlackBerry Encyclopedia
 
Kul's Avatar
 
Join Date: May 2005
Location: London, England.
Model: 9300
Carrier: Vodafone (UK)
Posts: 439
Post Thanks: 18
Thanked 2 Times in 2 Posts
Default BDS Sync not working Exch 2007

Please Login to Remove!

I installed the BDS (BES10) on vmware and trying to activate one BB Z10 device. Provided the user with server address and activation password to activate the device and activation starts and completes.

BDS can see the device so indicates its activated i.e. device information PIN, email, carrier, etc... On the device the user can switch between work and personal workspaces using balance, but the problem is nothing is syncing.

We use exchange 2007 but we have the Mailbox Role on one server and HUB/CAS on another, i have tried creating the Email profiles pointing to CAS server and another one to Mailox server and both fail to sync, and also tried setting SSL to 'No' and still no Sync. Seems like an activesync problem because if I look at the ports I cant see port 443 listening on the Mailbox Server but on the CAS server, so even if I tried with SSL off with email profile pointing to Mailbox Server, it fails and also when using SSL pointing to the CAS server it fails though its listening on port 443. Activesync is enable for the user on Exchange.

However, if I have a user on a server that has HUB/CAS/Mailbox roles all on one server, then all works fine.

Anyone managed to get this working under the setup we have (HUB/CAS and MBX on separate servers)


Any help would be appreciated - I am not sure what else to try
Offline  
Old 03-20-2013, 11:04 AM   #2 (permalink)
Kul
Talking BlackBerry Encyclopedia
 
Kul's Avatar
 
Join Date: May 2005
Location: London, England.
Model: 9300
Carrier: Vodafone (UK)
Posts: 439
Post Thanks: 18
Thanked 2 Times in 2 Posts
Default Re: BDS Sync not working Exch 2007

got this to work , noticed that the authentication was incorrectly set.
Offline  
Old 03-28-2013, 09:05 AM   #3 (permalink)
New Member
 
Join Date: Mar 2013
Model: z10
PIN: N/A
Carrier: verizon wireless
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: BDS Sync not working Exch 2007

I am having a similar problem.

You mentioned the authentication was incorrectly set. Where did you change the authentication, what was it set to, and what did you change it to?
Offline  
Old 03-29-2013, 07:26 AM   #4 (permalink)
BlackBerry Extraordinaire
 
Join Date: Mar 2006
Model: 9700
Carrier: t-mobile Germany
Posts: 1,362
Post Thanks: 11
Thanked 69 Times in 66 Posts
Default Re: BDS Sync not working Exch 2007

What kind of problems do you have exactly ?
a guess:
If the user on the Z10 is asked for his AD username and password, try the short name either with or without the domain + blackslash as prefix before the username. Dont use the email address as the username.
Offline  
Old 04-05-2013, 06:31 AM   #5 (permalink)
Kul
Talking BlackBerry Encyclopedia
 
Kul's Avatar
 
Join Date: May 2005
Location: London, England.
Model: 9300
Carrier: Vodafone (UK)
Posts: 439
Post Thanks: 18
Thanked 2 Times in 2 Posts
Default Re: BDS Sync not working Exch 2007

Quote:
Originally Posted by drmbb View Post
I am having a similar problem.

You mentioned the authentication was incorrectly set. Where did you change the authentication, what was it set to, and what did you change it to?
I changed it to basic andf ignore client cert on the Microsoft-server-activesync properties on the CAS role
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BDS Sync not working Exch 2007
Thread Thread Starter Forum Replies Last Post
BES Express- wireless calendar sync not working (2 way) bigbadbuff BES Admin Corner 3 09-19-2012 03:47 AM
Enterprise sync (outlook) versus Google sync = problems machita BlackBerry Help 1 10-06-2011 07:49 AM
WiFi Music Sync not working sunman Media Center 2 07-21-2011 06:21 AM
BDManager won't sync with Outlook 2007 mbarry General BlackBerry Discussion 8 06-28-2009 09:05 PM
blackberry storm calendar won't sync back to outlook 2007 wirelessly starvingtech General BlackBerry Discussion 0 06-17-2009 08:26 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.