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Old 03-20-2013, 11:56 PM   #1 (permalink)
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Default Error Kindly Help

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Dear All,

I am facing following error:

[SERVICE_RELAY_SESSION:S64348421:0x00F37448] Service transaction not found. SERVICESESSION_TAG=21028891


Kindly Help

Regards,

Tahir
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Old 03-21-2013, 12:58 AM   #2 (permalink)
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Default Re: Error Kindly Help

kindly provide more information
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Old 03-21-2013, 06:01 AM   #3 (permalink)
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Default Re: Error Kindly Help

BES server version and sp : BES 5.0.3 (Bundle 33)
- Exchange server version and SP? : MS Exchange 2010 SP3
- MAPI/CDO version : 6.5.8244.0
- Is the issue happening for all users? Yes around 900 users affected
- Any recent changes done on Exchange, or network side?: No
- What is the SRP status showing in BAS console?: Connected
- Is an error message observed when sending an email message? If so, what is the exact error message seen?: Message can be sent from Device but it neither appear in Web App nor on device. (check mark appear on device while sending.)
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