BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-21-2013, 08:23 PM   #1 (permalink)
New Member
 
Join Date: Mar 2013
Model: 9100
PIN: N/A
Carrier: N/A
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Advice for migrating our servers to another provider.

Please Login to Remove!

Hi,
We have a BES server (version 5.0.1.89) as well as a BES router and attachment server which we'll (very) shortly be migrating to another provider.

This means that the servers will not be available for a period of time and will have different IP addresses once they become available.

We have the migration process itself down, but are missing specific BES knowledge of what would be required and what impact it will have during the migration.

We think we have a few good ideas about what impact this will cause and a few on how to complete the migration and ensure services are available but unfortunately we don't have time to learn enough and verify our steps/thoughts.
So I have a few targetted queries for the community to confirm and expand on our thoughts:
  • Is there a specific shutdown / start up method we should use?
  • Will this impact our blackberry users while the servers are migrated? (i.e. not contactable)
  • Our servers will all have new IP addresses assigned but will be resolvable by name. Are any changes required as a result of this? It appears that everything is referenced by name as we would expect...
  • What ports will need to be open by our new provider once they're migrated?
  • Have you done a similar migration or have any focused documentation on this type of migration?

I know this is quite an open query, but appreciate any help that you can spare.

Kind regards,
Stephen
Offline  
Old 03-22-2013, 04:14 AM   #2 (permalink)
New Member
 
Join Date: Mar 2013
Model: 9900
PIN: N/A
Carrier: Telenor Pakistan
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Advice for migrating our servers to another provider.

No need to do any thing. Because BB required "BB services", so your BES will work normally just enable BB services by your provider.

Regards,

Tahir
Offline  
Old 03-22-2013, 08:44 AM   #3 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Z30
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,648
Post Thanks: 265
Thanked 271 Times in 257 Posts
Default Re: Advice for migrating our servers to another provider.

Quote:
Originally Posted by JSar View Post
Hi,
We have a BES server (version 5.0.1.89) as well as a BES router and attachment server which we'll (very) shortly be migrating to another provider.

This means that the servers will not be available for a period of time and will have different IP addresses once they become available.

We have the migration process itself down, but are missing specific BES knowledge of what would be required and what impact it will have during the migration.

We think we have a few good ideas about what impact this will cause and a few on how to complete the migration and ensure services are available but unfortunately we don't have time to learn enough and verify our steps/thoughts.
So I have a few targetted queries for the community to confirm and expand on our thoughts:
  • Is there a specific shutdown / start up method we should use?
  • Will this impact our blackberry users while the servers are migrated? (i.e. not contactable)
  • Our servers will all have new IP addresses assigned but will be resolvable by name. Are any changes required as a result of this? It appears that everything is referenced by name as we would expect...
  • What ports will need to be open by our new provider once they're migrated?
  • Have you done a similar migration or have any focused documentation on this type of migration?
I know this is quite an open query, but appreciate any help that you can spare.

Kind regards,
Stephen
So long as you have email flow and you have port 3101 on BES set for outbound initiated bi directional traffic, you should be good.
__________________
irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Z30, Z10 and Q10
Offline  
Old 03-24-2013, 03:25 PM   #4 (permalink)
New Member
 
Join Date: Mar 2013
Model: 9100
PIN: N/A
Carrier: N/A
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Advice for migrating our servers to another provider.

Hi,
Thanks for your replies, it sounds like it isn't going to be a big deal then.
I'm not sure what BB services refers to, but it sounds like its required for BES to work in which case we're fine there.

I wasn't involved in the original setup so i'm not sure if we need to change anything at our provider's end?

Also please note that our BES servers will be down overnight while the migration occurs, please confirm that this won't have any impact?
Will text messages simply come through via the provider and email not be available?

Thanks again for your help.
Kind regards,
Stephen.
Offline  
Old 03-24-2013, 04:33 PM   #5 (permalink)
BlackBerry Extraordinaire
 
Join Date: Mar 2006
Model: 9700
Carrier: t-mobile Germany
Posts: 1,362
Post Thanks: 11
Thanked 69 Times in 66 Posts
Default Re: Advice for migrating our servers to another provider.

If the Server is unavailible, Users will still be able to use the Phone features of their Blackberries, including SMS. Also BBM will work if not disabled and Blackberry PIN messages.
If someone tries to send an email, it will be shown with a red cross after a short time. PIM synchronisation is unavailible.
As soon as the BES is again connected to the network everything should start working again with no loss of Information. Messages which could not be send can be resend manually from the Blackberry.

As long as you dont change your active directory structure / email system and only your internet provider there is not much you have to do. Just inform your users about the outage, then, wait.
Offline  
Old 03-24-2013, 11:12 PM   #6 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2008
Location: Buenos aires, Argentina
Model: 8520
PIN: N/A
Carrier: Claro
Posts: 75
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

Quote:
Originally Posted by JSar View Post
Hi,
We have a BES server (version 5.0.1.89) as well as a BES router and attachment server which we'll (very) shortly be migrating to another provider.

This means that the servers will not be available for a period of time and will have different IP addresses once they become available.

We have the migration process itself down, but are missing specific BES knowledge of what would be required and what impact it will have during the migration.

We think we have a few good ideas about what impact this will cause and a few on how to complete the migration and ensure services are available but unfortunately we don't have time to learn enough and verify our steps/thoughts.
So I have a few targetted queries for the community to confirm and expand on our thoughts:
  • Is there a specific shutdown / start up method we should use?
  • Will this impact our blackberry users while the servers are migrated? (i.e. not contactable)
  • Our servers will all have new IP addresses assigned but will be resolvable by name. Are any changes required as a result of this? It appears that everything is referenced by name as we would expect...
  • What ports will need to be open by our new provider once they're migrated?
  • Have you done a similar migration or have any focused documentation on this type of migration?

I know this is quite an open query, but appreciate any help that you can spare.

Kind regards,
Stephen
Did you mean Wireless celular provider? If so, this will not affect to your Bes
Posted via BlackBerryForums.com Mobile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Advice for migrating our servers to another provider.
Thread Thread Starter Forum Replies Last Post
Local Database Connection Error ogaal BES Admin Corner 10 11-25-2009 01:05 AM
New Exchange Server(s) totalstu BES Admin Corner 10 02-18-2009 04:57 AM
Two BES Servers, Same Database, In SYNC. tbeaver BES Admin Corner 5 10-02-2008 09:33 AM
Rebooting BES Servers RadHaz75 BES Admin Corner 30 07-17-2008 12:53 PM
RIMs Main Servers rcabls BlackBerry Network 30 10-14-2007 08:24 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.