BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-14-2006, 03:19 PM   #1 (permalink)
New Member
 
Join Date: Dec 2005
Model: 7120
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Upgraded to SP3 HF2 now Users are gone!

Please Login to Remove!

Okay I finally upgraded to SP3 then followed with the hotfix 2 install.

now my users have disappeared and are not receving messages to the handhelds.

Connection to the database, network & SRP are all valid or verified.

Any assistance appreciated!
Offline  
Old 02-14-2006, 03:26 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2005
Location: The Netherlands
Model: 8800
Carrier: Vodafone
Posts: 374
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Do ou have MDAC 2.8 SP1 or higher on your BES?
http://blackberry-nl.com/index.php/t...96.html#msg196

Regards,
Bob
Offline  
Old 02-14-2006, 03:45 PM   #3 (permalink)
New Member
 
Join Date: Dec 2005
Model: 7120
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

MDAC 2.8 without SP1
Offline  
Old 02-14-2006, 04:42 PM   #4 (permalink)
dev
CrackBerry Addict
 
dev's Avatar
 
Join Date: Apr 2005
Location: Toronto
Model: 8800
Carrier: Rogers
Posts: 571
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Did you manually re-point the BES to the config database? Are all the BES services running? What does the BES logs indicate - DISP, SYNC, MAGT..? Is this domino, groupwise or exchange?
Offline  
Old 02-15-2006, 07:46 AM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2005
Model: 7100
Carrier: T-Mobile
Posts: 299
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This problem is fairly common from reading the forum and seems to be due to a DB Upgrade failure. You will need to contact RIM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

SMPTE Output Studio 16 Extras The Complete SMPTE Generator For Your Amiga
$14.99
SMPTE Output Studio 16 Extras The Complete SMPTE Generator For Your Amiga picture23 WAY "D" SHELL HOOD DB23 D23 DB23F DB23M FOR COMMODORE AMIGA CONNECTORS - RARE
$2.55
23 WAY Toshiba TMP68HC000P-16 16mhz 68000 CPU Chip, Amiga Atari Apple Mac
$22.0
Toshiba TMP68HC000P-16 16mhz 68000 CPU Chip, Amiga Atari Apple Mac pictureAMIGA AMIGA A107-335D RQAUS1
$36.1
AMIGA AMIGA A107-335D RQAUS1 pictureCommodore AMIGA CSG 8520 Chip IC 500/A500+/A2000 CDTV - NEW
$12.99
Commodore AMIGA CSG 8520 Chip IC  500/A500+/A2000 CDTV - NEW picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.