BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-14-2006, 03:19 PM   #1 (permalink)
New Member
 
Join Date: Dec 2005
Model: 7120
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Upgraded to SP3 HF2 now Users are gone!

Please Login to Remove!

Okay I finally upgraded to SP3 then followed with the hotfix 2 install.

now my users have disappeared and are not receving messages to the handhelds.

Connection to the database, network & SRP are all valid or verified.

Any assistance appreciated!
Offline  
Old 02-14-2006, 03:26 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2005
Location: The Netherlands
Model: 8800
Carrier: Vodafone
Posts: 374
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Do ou have MDAC 2.8 SP1 or higher on your BES?
http://blackberry-nl.com/index.php/t...96.html#msg196

Regards,
Bob
Offline  
Old 02-14-2006, 03:45 PM   #3 (permalink)
New Member
 
Join Date: Dec 2005
Model: 7120
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

MDAC 2.8 without SP1
Offline  
Old 02-14-2006, 04:42 PM   #4 (permalink)
dev
CrackBerry Addict
 
dev's Avatar
 
Join Date: Apr 2005
Location: Toronto
Model: 8800
Carrier: Rogers
Posts: 571
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Did you manually re-point the BES to the config database? Are all the BES services running? What does the BES logs indicate - DISP, SYNC, MAGT..? Is this domino, groupwise or exchange?
Offline  
Old 02-15-2006, 07:46 AM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2005
Model: 7100
Carrier: T-Mobile
Posts: 299
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This problem is fairly common from reading the forum and seems to be due to a DB Upgrade failure. You will need to contact RIM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Bullet Style Stubby Antenna for Dodge RAM Trucks 1994-2016 New
$42.32
Bullet Style Stubby Antenna for Dodge RAM Trucks 1994-2016 New pictureAlemite Ram 3:1/5:1 rebuild package. Just ship us your pump
$275.0
Alemite Ram 3:1/5:1 rebuild package. Just ship us your pump pictureAlemite Ram 3:1/5:1 rebuild package. Just ship us your pump
$230.0
Alemite Ram 3:1/5:1 rebuild package. Just ship us your pump pictureARCHER # 276-2503 4116 16K Dynamic RAMs, Package of eight
$7.5
ARCHER # 276-2503  4116 16K  Dynamic RAMs,  Package of eight pictureMC68705U3L Motorola Microcontroller MC68705 MC6805 +RAM+EPROM CPU MCU NEW NOS IC
$9.99
MC68705U3L Motorola Microcontroller MC68705 MC6805 +RAM+EPROM CPU MCU NEW NOS IC picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.