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Old 04-01-2013, 04:16 PM   #1 (permalink)
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Default Reactivation with same email - wiped device

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We've performed a reactivation (same user) before without wiping. For some reason, it wiped the device this time. I'm going through the magt logs trying to find out what happened. Would anyone have an idea of what to look for?

TIA!
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Old 04-02-2013, 04:28 PM   #2 (permalink)
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Default Re: Reactivation with same email - wiped device

is this BES 4 on groupwise?
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