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Old 04-02-2013, 12:16 AM   #1 (permalink)
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Default What could be Possible Causes:

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Hi All,

Kindly share possible causes for the following issue:

"You cannot find a new user account in the directory using the BlackBerry
Administration Service"

BES 5.0.3
Exchange 2010

Regards,

Tahir

Last edited by tmattari : 04-02-2013 at 12:56 AM.
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Old 04-02-2013, 03:59 AM   #2 (permalink)
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Default Re: What could be Possible Causes:

User account Was recently removed from the BlackBerry Enterprise Server?
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Old 04-02-2013, 01:26 PM   #3 (permalink)
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Default Re: What could be Possible Causes:

Yes it was removed 1 week ago.
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Old 04-02-2013, 03:12 PM   #4 (permalink)
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Default Re: What could be Possible Causes:

maybe it was not yet deleted and stuck in queue
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Old 04-03-2013, 12:34 AM   #5 (permalink)
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Default Re: What could be Possible Causes:

Thanks for reply.... Any other reasons
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Old 04-03-2013, 08:52 AM   #6 (permalink)
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Default Re: What could be Possible Causes:

user hidden in GAL, not correct permissions on service account, not using correct GC server, bad NIC, mouse in server, crickets jumping on CPU
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