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networkn 04-02-2013 06:54 AM

Can't Start BES - Groupwise
Hi There!

My install went perfectly. Installed on Server 2008 SP2 x64.

Now the BAS - App Server and Native Code Container start and then stop a moment later.

Update: I got this fixed by changing the login account to local system.

The dispatcher service won't start at all.

EventViewer Shows: The BlackBerry Dispatcher service terminated with service-specific error 5425 (0x1531).

Also I don't see any of the Blackberry ports listening and I can't login to the web console.

Anyone able to shed some light PLEASE?

This is BES 5.04.

I see this in the AS Logs:

(04/03 00:49:29:313):{main} [org.jboss.web.tomcat.service.JBossWeb] [WARN] Failed to startConnectors
LifecycleException: service.getName(): "jboss.web"; Protocol handler start failed: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BAS\bin\web.keystore (The system cannot find the file specified)

knottyrope 04-02-2013 09:02 AM

Re: Can't Start BES - Groupwise
try this
KB18173-BlackBerry Administration Service user interface is not accessible if 8.3 file naming has been disabled with Windows before the BlackBerry Administration Service and BlackBerry Monitoring Service are installed.

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