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Old 04-02-2013, 07:54 AM   #1 (permalink)
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Default Can't Start BES - Groupwise

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Hi There!

My install went perfectly. Installed on Server 2008 SP2 x64.

Now the BAS - App Server and Native Code Container start and then stop a moment later.

Update: I got this fixed by changing the login account to local system.

The dispatcher service won't start at all.

EventViewer Shows: The BlackBerry Dispatcher service terminated with service-specific error 5425 (0x1531).

Also I don't see any of the Blackberry ports listening and I can't login to the web console.

Anyone able to shed some light PLEASE?

This is BES 5.04.

I see this in the AS Logs:

(04/03 00:49:29:313):{main} [org.jboss.web.tomcat.service.JBossWeb] [WARN] Failed to startConnectors
LifecycleException: service.getName(): "jboss.web"; Protocol handler start failed: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BAS\bin\web.keystore (The system cannot find the file specified)

Last edited by networkn : 04-02-2013 at 07:57 AM.
Old 04-02-2013, 10:02 AM   #2 (permalink)
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Default Re: Can't Start BES - Groupwise

try this
KB18173-BlackBerry Administration Service user interface is not accessible if 8.3 file naming has been disabled with Windows before the BlackBerry Administration Service and BlackBerry Monitoring Service are installed.
unlock your phone here
I am on
BES 10 running sweet for my Passport, Z30, Z10 and Q10
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