BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-09-2013, 03:21 AM   #1 (permalink)
Thumbs Must Hurt
 
Orinoko's Avatar
 
Join Date: Mar 2007
Location: Manchester, UK
Model: Z10
Carrier: O2
Posts: 133
Post Thanks: 3
Thanked 0 Times in 0 Posts
Default Repost- "Show Filed" messages problem

Please Login to Remove!

Reposting this here as I got nothing back in the Z10 forum, and unless this can be fixed my boss will ditch his Z10.

Hi,

Got a bit of weird problem, my boss had just converted to a Z10 from and 9900 and loves it but he has a process of using Outlook rules to move messages into sub folder from certain staff. He then has "Show Filed Messages" set to off so they show in the main mailbox on his BB. This worked fine on the 9900 but whatever we set it to on the Z10 they aren't displayed.

I've tested this on my Z10 and its the same, whenever emails are filed they disappear from the inbox display regardless of what "Show Filed Messages" is set to.

Is this a bug or am I missing something?

We are on BES10 and Exchange 2010.

Thanks,
Matt
Offline  
Old 04-09-2013, 04:11 AM   #2 (permalink)
Thumbs Must Hurt
 
Orinoko's Avatar
 
Join Date: Mar 2007
Location: Manchester, UK
Model: Z10
Carrier: O2
Posts: 133
Post Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Repost- "Show Filed" messages problem

We found the solution, it was pretty simple after all. Under the work account, choose "Edit folder settings" and then choose "Sync All Email Folders".
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Repost- "Show Filed" messages problem
Thread Thread Starter Forum Replies Last Post
Recent incoming messages STILL missing after restore handsomep BlackBerry Help 7 09-29-2011 11:07 AM
QQ - GroupWise (not BES) configurations for supporting HTML messages noname BES Admin Corner 0 01-09-2010 01:54 AM
Initialize problem with BES and GroupeWise dupere BES Admin Corner 2 07-02-2008 03:09 PM
Problem setting notifications for messages aardvaark General 8100 Series Discussion - Pearl 1 04-26-2007 03:09 PM
Problem - Messages Delivered to BBs in Delayed Batches patkinson BlackBerry Network 5 08-16-2005 11:15 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.