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-   -   BES 5.0.4 Phone Call Logs (http://www.blackberryforums.com/bes-admin-corner/264370-bes-5-0-4-phone-call-logs.html)

autowolf 05-21-2013 10:29 AM

BES 5.0.4 Phone Call Logs
 
Hi,

the BES runs with no problems.

my old bes have phone call logs (csv) but in the new one there is no csv file.
after i google some ours i find out there is an option in the it policy like pmi synchronization.
i mus activate the logging there.

but in the 5.0.4 there is no option to activate like:
PIM Synchronization > Disable Phone Call Log Wireless Synchronization
PIM Synchronization > Disable PIN Messages Wireless Synchronization
PIM Synchronization > Disable SMS Messages Wireless Sync

did bb forget these funktion ?
how can i activate the call logs in 5.0.4 ??? :cry:

Systeminformation
SBS 2011 SP2 witch exchange 2010 SP3

Please help me
thanks a lot

knottyrope 05-21-2013 11:10 AM

Re: BES 5.0.4 Phone Call Logs
 
is this BES express 5? I dont think that feature is available on it

autowolf 05-22-2013 05:36 AM

Re: BES 5.0.4 Phone Call Logs
 
i have solve the problem ;-)

HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Logging Info\Backup Connector\

"DisablePINAuditLogging"=dword:00000000
"DisablePhoneCallAuditLogging"=dword:00000000
"DisableBBMContactAuditLogging"=dword:00000000
"DisableBBMMessageAuditLogging"=dword:00000000

alle value are on 1. i set it to 0 an restart hole bb services


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